Charlestown Manor Beach And Campground — Hotel in Havre de Grace

This place came highly recommended, and at first, I was thrilled to join the community. The people who live here are warm, welcoming, and genuinely kind. Unfortunately, the same cannot be said about the ownership.

After my father was tragically killed, I had no choice but to step back from an opportunity to buy the perfect place at the perfect price. I explained everything to the owner and was told I’d be kept on the list for the future. Over the next year, my family was hit with even more loss — including my mother and brothers-in-law, both untimely passing. Through it all, I stayed in touch, kept her updated, and made sure she knew I still wanted to be part of this community.

Fast-forward to now: a friend tells me his place is available. I reach out to the owner immediately, only to be told it’s already taken. When I asked why I wasn’t contacted — as I had been promised — I was coldly told I was never put back on the list “because of what happened before.” To add insult, she told me if I wanted back on the list, there are 14–15 people ahead of me, and it could take years.

Cold. Heartless. Completely detached from humanity. The residents are amazing, but the owner? She treats people like numbers, not humans — even when you’ve just buried your family members. It makes you wonder: if she shows this little compassion to potential residents, how well does she truly serve...

(Review Update) Upon our most recent visit, I can definitely say the prior bad experience was a random one time issue. The owners remembered us from the prior season and were extremely friendly from the second we arrived. The review did get brought up, but there were no hard feelings towards either party. I knew it wasn't their fault and CMBC really makes a great effort making sure their patrons enjoy the time they spend while visiting. My faith has been restored and will continue to enjoy this hidden gem.

Usually this place is great, especially for my two year old son, but today is absolutely ridiculous. My family and a few other families are constantly having to walk around and get our toys back. I understand kids play and kids share, but you don't just take and you make sure to put stuff back when finished. Several people have already left and we're contemplating leaving ourselves. Hopefully this is just random, but no way in hell will I keep my composure if this were to happen again.

I do want to emphasize the bad experience had nothing to do with management/ownership, but the result of a group/party with a large amount of kids and not nearly enough parental...

unfortunately, this family owned business is not as "family oriented " as it portrays to be. my car was hit in their parking lot and the told both the police and the insurance compa that they had no footage of the incident. the husband who works the parking lot said he saw it and went after the car but wrote down an incorrect plate. It should be noted that there are several cameras on site. the wife was not trying to work with us and show us the cameras. she acted as if she was looking through the video and kept saying that the camera would jump from different angles when a car went by ( still should have been able to see the vehicle). the grandfather made a great comment and said " she's a nice lady, she was rushing home to her kids". call me crazy, but that means they knew who the lady was and covered it up. I'm very disappointed as this was a hit and run. my family and myself decided to try something new and visit the campground and support. and as pay back they couldn't even be decent enough to provide us the information so that my car could be fixed. instead I have to come...