My husband & I couldn't get the wifi password to work. It would either connect, but redirect us to a page telling us that there is a problem, or wouldn't do anything but save password. It didn't matter what we did, & all the front desk would do is repeat the word. When I called the office, & asked for more towels, I was first told we had enough towels. I then handed the phone to my husband, & he was told if we wanted extra towels, we had to come to the office. (Granted it was approx 11:30ish, but we didn't ck in until after 930., & the office was suppose to be open 24hrs.) I went immediately down to the office and I rang the bell, like the sign said to do, twice. No one came. The pool looked like it has been closed for repairs for some time. They advertise they have vending machines and self service laundry. What they really have is one washer and dryer, & one soda machine with Coke, Sprite, water, & generic brand. Oh a ice machine as well. The can sodas were$1.00 EA. We had a smoking room. All you get is one small ash tray. On the plus side there is a flat screen TV, a small fridge & microwave. The shower has good pressure, but no garden tub. You only have 10mins after you ck in to change your mind. Unfortunately for us, after we dropped our stuff off in to the room, we took off to do some shopping. Needless to say we will not be staying there again and will not recommend...
Read moreSTAY FAR AWAY! ATTENDANT NASTY AND RUDE! False advertisement.....stated pet friendly but would not allow my medical service dog! She asked for documentation...which I advised her she was not allowed to ask for. She Was ignorant to laws that privately owned businesses are not allowed to ask for documentation or question anything in regards to the service animal. I was traveling from Texas to North Carolina with my son's service dog. My son is in the Navy and is transitioning home. I had already stayed at two Hampton Inns with no issue. I decided to stopped in Hogansville, Ga because I was exhausted. Choose this hotel because it was cheap and right off interstate. Attendant would not allow the dog because my son's name was on documentation and was not with me. When I explained to her that I was trying to get the dog to him in North Carolina, she still refused me the room. When I was refused a room because I had the service dog, I said ok, refund my money. This was also refused and I was told to contact Hotwire for a refund. Luckily Hotwire reversed the transaction and made me reservations at a very nice Comfort Inn....at no extra cost than the original room $44 + tax=$60. I basically got a $149 double queen room with free breakfast for $60!!! Thanks Hotwire, Comfort Inn and especially the nasty foreigner at Woodstream Inn. Don't waste your time or money at...
Read moreAs per other reviews, decor is dated and worn, but seemed to be reasonably clean, with exception of the bathtub. But what gets it a one star review is that. 1) the night manager was very abrupt and rude to my wife at check-in, raising his voice and slamming the sign-in clipboard down on the counter toward her; and 2) we were quoted a rate by the website and the same rate by telephone shortly before arrival, but at registration were charged a rate 10% higher for that room. Asked for an itemized bill, we were told "we don't do that." After I persisted in asking, he finally scratched in the details on the pre-fab receipt-book so we had been given. When I showed him the rate stated on THEIR web site, and mentioned the rate quoted by phone, he said, "you got TWO beds, not just one." (I.e, two doubles rather than one King bed we had requested.) He also said, "that's the web site rate and it is different from the rate in person." I informed him that the name for this is "Bait and Switch." Will be reporting this to the Better Business Bureau, and advising against staying there. Rude, mysogynistic, and dishonest, and my recommendation is DO NOT PATRONIZE...
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