AmericInn by Wyndham Hutchinson — Hotel in Hutchinson

I've always been a fan of AmericInn hotels however after our recent stay at the Hutchinson location, I can't say this is true anymore. This was by far the dirtiest hotel I have ever been too. So much so, that I went and purchased my own cleaning products at the local dollar general so I could spend what was supposed to be a night to relax, cleaning the room properly since the other hotel in town (super 8) was fully booked for the evening and we had nowhere else to stay.||We were in town to honor my sister for making it to her one year of sobriety and needed a place to stay for the evening since we lived almost 1.5 hours away. I thought it was going to work out nice since my 5-year-old son has been wanting to stay at a hotel all summer long, specifically one with a jacuzzi in the room & this hotel just so happened to be able to accommodate to that. We booked the room with the excitement of finally being able to do this for him, only to be nothing but disappoint upon arrival. The hotel smelt of old cigarettes and mold. There were 4 dehumidifiers throughout the lobby and the hallways, 3 out of the 4 were all full, needing to be dumped. Upon opening our hotel room door, we were blasted with a draft of what smelt like old vomit. I immediately got online to make reservations at the hotel up the road, only to find out they were fully booked for the evening. I had then gone down to the front desk to ask someone to come clean the room again, however there was nobody present to discuss this with. I finally said screw it, went to go meet my sister for dinner and her AA meeting where she was blessed with her 1 Year Chip (YAAAAY! so proud of her) On the way back, I stopped and purchased some cleaning products from the dollar general so that I could clean the room myself. I cleaned it top to bottom and could still smell this nasty musty puke smell. I got online and started doing some research and someone mentioned something about the jets in the Jacuzzi that was in the room. I watched the video on how to take off the cover and sure enough found what nobody ever wants to find when they pay $184.90 for a hotel room.||||Obviously, I was upset. Not only did this place cost a butt ton of money, but we had a toddler with us so leaving that late was out of the question & there wasn't another hotel to stay in... we were practically stuck there for the evening.||||The next morning at check out, I addressed this with the front desk where she apologized and said she would give me 25% the room. I thanked her, took the receipt which I didn't look over until arriving home. It was then when I noticed that she didn't give me the 25% off. I called the hotel to address this with them and was told that due to it being someone else who did it, there was nothing they could do and I would have to contact corporate.||||This whole ordeal was by far just a nightmare. We don't get to do much due to money being tight these days and so for our one summer trip to consist of nothing but a smelly, expensive, dirty hotel room, you can imagine I wasn't too happy. I still am not.||||If I can give anyone advice about this place, I would suggest driving past it. The customer service isn't the greatest and it by far was the dirtiest place I've stayed in. So dirty, that when I took a break from cleaning, I sat in my truck because I refused to sit on the couch in the room.||||I truly hope this place takes this as a wakeup call to maybe get their staff in line and realize that the lack of cleaning is what's going to drive customers away. Not to mention how disgusting it is, especially after the pandemic our country just encountered. I'm truly disappointed that this happened at an AmericInn hotel.... Not sure if this is how the place is being ran now, but it may have just lost a...

I've always been a fan of AmericInn hotels however after our recent stay at the Hutchinson location, I can't say this is true anymore. This was by far the dirtiest hotel I have ever been too. So much so, that I went and purchased my own cleaning products at the local dollar general so I could spend what was supposed to be a night to relax, cleaning the room properly since the other hotel in town (super 8) was fully booked for the evening and we had nowhere else to stay. We were in town to honor my sister for making it to her one year of sobriety and needed a place to stay for the evening since we lived almost 1.5 hours away. I thought it was going to work out nice since my 5-year-old son has been wanting to stay at a hotel all summer long, specifically one with a jacuzzi in the room & this hotel just so happened to be able to accommodate to that. We booked the room with the excitement of finally being able to do this for him, only to be nothing but disappoint upon arrival. The hotel smelt of old cigarettes and mold. There were 4 dehumidifiers throughout the lobby and the hallways, 3 out of the 4 were all full, needing to be dumped. Upon opening our hotel room door, we were blasted with a draft of what smelt like old vomit. I immediately got online to make reservations at the hotel up the road, only to find out they were fully booked for the evening. I had then gone down to the front desk to ask someone to come clean the room again, however there was nobody present to discuss this with. I finally said screw it, went to go meet my sister for dinner and her AA meeting where she was blessed with her 1 Year Chip (YAAAAY! so proud of her) On the way back, I stopped and purchased some cleaning products from the dollar general so that I could clean the room myself. I cleaned it top to bottom and could still smell this nasty musty puke smell. I got online and started doing some research and someone mentioned something about the jets in the Jacuzzi that was in the room. I watched the video on how to take off the cover and sure enough found what nobody ever wants to find when they pay $184.90 for a hotel room.

Obviously, I was upset. Not only did this place cost a butt ton of money, but we had a toddler with us so leaving that late was out of the question & there wasn't another hotel to stay in... we were practically stuck there for the evening.

The next morning at check out, I addressed this with the front desk where she apologized and said she would give me 25% the room. I thanked her, took the receipt which I didn't look over until arriving home. It was then when I noticed that she didn't give me the 25% off. I called the hotel to address this with them and was told that due to it being someone else who did it, there was nothing they could do and I would have to contact corporate.

This whole ordeal was by far just a nightmare. We don't get to do much due to money being tight these days and so for our one summer trip to consist of nothing but a smelly, expensive, dirty hotel room, you can imagine I wasn't too happy. I still am not.

If I can give anyone advice about this place, I would suggest driving past it. The customer service isn't the greatest and it by far was the dirtiest place I've stayed in. So dirty, that when I took a break from cleaning, I sat in my truck because I refused to sit on the couch in the room.

I truly hope this place takes this as a wakeup call to maybe get their staff in line and realize that the lack of cleaning is what's going to drive customers away. Not to mention how disgusting it is, especially after the pandemic our country just encountered. I'm truly disappointed that this happened at an AmericInn hotel.... Not sure if this is how the place is being ran now, but it may have just lost a...

They screwed up our reservations several times. We reserved four rooms for roughly 10 days. They not only charged us several different times (I’m talking seven different times) for these rooms they then claimed we didn’t even pay for one of them. When they finally realized they were wrong and gave us the room it was not the room we had reserved. We had several different people tell us that they were being way over charged and when the staff was confronted they got angry and defensive even when you provide them with proof!! We stayed at the pet friendly location in the suite. When I walked into our room I noticed a nasty smell then stepped in DOG POOP!! The couch was broken so we could hardly use it comfortably. The internet is very very slow. The beds are extremely uncomfortable. The dishes were slimy and gross. They don’t have breakfast on this side regularly. We had to use pool towels as our room towels because the staff are not present at this location. One of our rooms had nasty dirty bedding. We just recently discovered were charged AGAIN over 1,000 for damages we didn’t cause. They didn’t call us to discuss the charges they just placed the charges on our card without our consent and without talking to us. The rooms were all out dated and several things were broken. They claim to have photos of the damages and said they sent them to my email but I have yet to see them! We have photos as well and once we told them that they were surprised. These guys are crooks. They are very...