Tahoe Chaparral — Hotel in Incline Village-Crystal Bay

The view of Lake Tahoe from our balcony made the whole trip very worthwhile. The time-share condo was well kept and well equipped with a living room providing a pull out couch, fireplace, dining room and full kitchen on the main "walk in" floor.|Down a flight of stairs, the two bedrooms each with a queen bed were quite comfortable. The master suite has a bathroom with shower right off the bedroom. The 2nd bedroom is a very short walk to the hallway 2nd bathroom with a tub. In the hallway are a stacked washer and dryer. Closets were plentiful. TV's in each bedroom and the living room.Clean and neat, we had everything we needed for our stay. Extra supplies were just a short walk away to the check in office. We learned quickly to shop for our food at the Dollar General and Walmart in Carson City. Reno is just a 40 minute drive away where we enjoyed golfing and shopping at local thrift stores - just for the fun of picking up some small useful item at an extremely reasonable price. We used a Stateline app on our phone to listen to the narrated tour as we drove around the lake admiring the beauty of the whole area. Many were out walking, hiking, and along with us enjoying the forest of all the different pine trees, bushes, and other items of nature. We found plenty to do at a reasonable price by visiting the local museums and the UC Davis Science Center. We learned quite a bit about the area, Lake Tahoe and it's...

What an experience! We arrived, it was clear they didn't have our reservation- after 40 minutes, put us in a dirty unit ( towels on floor, beds unmade, garbage) then after informing them, moved us to a different hotel. Well, there were two units on two floors. We had our 2year old with us, you can only imagine how we slept knowing baby is on the different floor by herself. They were supposedly call us to let us know when our original unit is ready, oh well, until we did not called second time through the virtual front desk, it did not happened. So we finally got there, then the key didn't work and we were stuck inside the unit until housekeeping brought another key about 2 hours later. There was no coffee (there was a coffee maker and filter paper), no shampoo or conditioner, or body lotion inside! And believe me, your skin becomes immediately dry from the cold wind and act inside. I asked front desk to please get us coffee, well now is the next morning, no coffee yet! We were very patient through the whole experience, and Cameron was fantastic and gracious in helping resolving this disastrous events. We were on vacation! We took time of work to dodo. It did not feel like vacation, but constant string of issues that we need to resolve! Such a poor experience. It's not only us suffering, but our toddler as well. We moved 3 times within 2 days. That's absolutely...

BEWARE if you rent from this place! I have been a timeshare owner at this location since 1985 and I pay $650 a year in HOA fees to have this privilege of enjoying a week every year up at beautiful Lake Tahoe. It is a very nice location right at the base of Diamond Peak ski resort and is usually a very nice week. |However this year the QM management company who manages this property has started a new Scam in which they falsely accuse you of breaking some innocuous item, such as a vase that has been in this unit since 1985, and then charging your credit card on account nearly $100 for such breakage. They didn’t even advise me of this action before they put that charge through. In speaking with them, all you get to speak to is their receptionist who is “conveying” messages from “her manager”, whom I didn’t speak I to. I have pictures of “said vase” showing it had no damage the night before we checked out. We never even touched this item, yet the day their cleaning crew shows up they take pictures of this item with a broken top. Boy…never have I been falsely accused of something which we did not do, and not have a company give me any respect. |Anyone want to buy a timeshare?……|Be aware dealing with QM management………take lots of your own pictures so you can prove your...