Hotel Indy — Hotel in Indianapolis

Awful experience at this motel.

Rooms are extremely basic, no furniture at all except bed. The first room they tried to put me in hadn't been cleaned. I should've just left then but I didn't. Ignored the giant hole in the floor in the new room. The toilet wouldn't stop running so I had to turn off the valve. Other guests screaming as loud as possible, fighting, slamming doors. From about 10pm to 4am, no sleep. There are no deadbolts and the lock was questionable.

They didn't give me my $10 key deposit back (there was no one at the desk at 8am when I checked out so I left the key in the dropbox.) I had to call and she asked if I wanted it back on Cashapp or Zelle because they can't put it on my card for some reason. They didn't send it for two days until I told them I was going to do a charge back on my card, then they did. I assume this fraud is business as usual for them.

Oh and the neighborhood is overrun with homeless and addicts. Charging $75 a night for this third world style motel with less amenities than prison is really audacious on top of scamming me for another $10 on the key deposit.

I can only assume this one has four stars because people are confusing it with the downtown Hotel Indy, or they're bribing people to write reviews....

Absolutely infested with cockroaches. 20+ in the room, including in the bed and bathroom. Too many to simply squish and sleep; at least a dozen more were hiding and waiting for the lights to go out. Could not pay me to sleep in a room like that. Front desk staff was nice but I had no hope of changing accommodations. Had to go elsewhere immediately. If it was properly treated and did not have an infestation problem, it would have been a...

Hotel Indy newly remodeled very spacious rooms my room is like a studio apartment housekeeping is excellent the owner and management team I just want to say thank you for making me and my family very comfortable and welcome I must say it comes with laundry facility excellent Wi-Fi cable on the bus line what I love about the hotel is it's bug free no roaches no bed bugs...