Executive Inn & Suites — Hotel in Marlin

This Executive Inn & Suites turned out to be a bad disappointment. The outside of the building was nice, seemed like a decent place. We walked in and I wasn't sure the motel was even open. There was nothing on the walls in the lobby, not even behind the desk. No ads, no signs or pictures, nothing. We rang a bell and a woman came and checked us in. We had booked one room with a king size bed and a kitchenette online. Getting off the elevator we were hit with a musty smell immediately. We went to our room, this is what we found.- Not a king size bed but two queens. No kitchenette. The room smelled like wet mold. The floor was dirty as if someone had eaten fried chicken and let crumbs fall. The bathroom floor was sticky! The bed had a long black hair next to the pillow. The curtain was ripped and wouldn't close. The chair was dirty with powder spots? And a used toothpick on the seat. I went to ask for another room and there was man there this time. I explained to him the situation. He explained to me that he had no good workers and had just fired the night person. He was running everything himself including maintenence. He gave me another room.

In the hall going to this room the electric outlets were exposed, the carpet was dirty and there was a dirty bandage outside the room door. Gross! The second room was cleaner. Still two queens, not such a big deal at this point. But the room still smelled bad. It was late and there were no other places near by so we stayed the night. Other notes- there was a small area off the lobby where maybe a breakfast would have been, it had wood and broken tiles on the floor. The shelf in the lobby that maybe had coffee at one time had sugar, cups and napkins... nothing else. The lobby bathroom was out of order. It was a cheap room so I didn't expect a whole lot. But this place was dirty and smelled bad. The rooms were humid and the A/C could barely cool the room. Not what I would expect from and Executive Inn & Suites. Had the feeling of a dirty by the hour "no tell" motel. I do not recommend and would never go there again. Very disappointing. 1 star rating is...

My family loves to stay at executive suites because of the free breakfast, that's our main reason we stay in a hotel for the convenience of the breakfast especially being we have two kids with us and my wife is having our third, well we read breakfast was from 6-8:30 my month pregnant wife went down three flights of stairs because the elevator seemed unsafe and was making this strong vibration sound that my wife didn't like, anyways went down three flights of stairs, at 6am, just to find out for breakfast wasn't there fluffy make yourself waffles that it's known for, and wasn't there small but grand selection of breakfast items, instead they had 4 muffins, half filled dry cereal, no fresh fruits and expired milk carton, and they actually had a sign that said DO NOT TAKE FOOD TO ROOMS! She couldn't believe it, but of course she didn't complain to the next worker she found because my wife does hospitality work and knew that this wasn't going to get her the breakfast she wanted, she went out drove to McDonald's bought us breakfast and brought it up to our room on the 3rd flloor, it wasn't just the breakfast that made our stay uncomfortable, the lady at the front desk, swiped our card with out speaking to us the amount that was charged, and the beds had two flat pillows each, so my wife was tossing and turning so much because I mean come on being 8month pregnant your belly and body is very uncomfortable already. i slept on the chair because my wife was so uncomfortable trying to make those two flat pillows work for her, was just not cutting it. Not worth the $80 bucks we spent, for a late check in at that, we checked in at 11pm. Next time we will just go to Waco, this hotel should not be what it advertises and should just quit the shit and turn into apartments. They might make better money that way honestly, I'm not ever spending a...

Trying to not knock this place too much. Pros:The rooms were cleaned and the bathroom. I had the A/C at a comfortable level. That being said. Cons: No one at the front desk when I checked in, had to yell hello a few times to have anyone respond. The refrigerator did not work and smelled awful when you opened it. There was no breakfast of any sort at this hotel. The only one I have stayed that did not offer a breakfast. I would not have choose this hotel if I thought about it more.

Update 2-28-23 I am not trying to knock this place again, but seriously. I gave it a 3 star last time, this time barely 1 1/2 stars. This place got worse. I will NEVER stay here again.

1. Phone lines did not work upon check-in.
2. Internet incredibly slow and not meant for business video, zoom meetings, or anything. Everyone using the same unsecured line and my antivirus going crazy with this internet connection. I only got on the internet here if it was important for a brief time. Mostly to check email quickly or look for a places to go/eat. I had to choose someplace else to conduct my business over the internet.
3. Now on my 3rd time in 3 days of off/on running water. The water has been off for several hours now. That includes toilet water. No one is answering the front desk now about the issue.

I have traveled and stayed in hotels around the world and this is by far the worst hotel to stay in. That is saying a lot (3rd world countries had better). Everyone, until they get a better hotel built in Marlin or greatly improve this hotel, do yourself a favor, stay in Waco or somewhere else. Plus the management stated I should have gone to Waco instead, you know it is bad. I have more to say, but just stay away from this place. I guess going 20 miles out of my way was better. I finally learned my lesson about this hotel!!! Really...