Holiday Inn Express & Suites Newton Sparta by IHG — Hotel in Newton

Our stay was phenomenal! Linda was the absolute best! Hospitality takes on a new meaning here. We originally had booked our stay at the econo lodge but our kids have bad allergies and that place was just not suitable for them. We called holiday inn and Linda found a room for us last minute. She's a legit miracle worker! She was so sweet, polite, helpful and sympathetic to our situation.Talk about customer service. I give her a 10 out of 10!! The room was exactly what we needed: clean, spacious, HUGE and extremely comfortable bed, fridge n microwave, spacious bathroom with great size tub, hot shower with great water pressure, beautiful view, and as a bonus there was a pullout couch and table. They even provided us with a crib for our baby. This I believe was a king suite and it was absolutely worth it. Linda was sweet enough to give us the military discount which saved us significantly. The staff were all very friendly and made you feel welcomed. They made you feel like if you needed anything at all they would be glad to help you out, whatever the request. A delicious hot breakfast was available every morning which is rare nowadays (covid) so this was for sure a highlight for us! Great variety of breakfast items(yogurt, cereal, omelette, sausage, bagels, croissant, fruit, neato pancake maker, juice). Coffee stand right outside breakfast area and the best part is it was available 24/7! The lady running the morning breakfast was outstanding! Such a hard worker, always made sure everything was stocked and you can genuinely tell that she enjoys what she does and takes pride in doing it. The overall venue itself was exactly what you want in a hotel stay. I've been to a lot of hotels and this seriously was one of my most enjoyable hotel stays to date. They provided us with everything that we needed for a great and comfortable stay. I was very impressed with this hotel and if you are in town for a wedding or a special event or just passing through, I HIGHLY...

I recently had the pleasure of staying at Holiday Inn Express Newton NJ, and I can confidently say it was one of the best hotel experiences I've ever had. From the moment I arrived, I was greeted with warm smiles and genuine hospitality from the hotel team, who made me feel right at home.

The customer service throughout my stay was outstanding. Every staff member I encountered was attentive, accommodating, and went above and beyond to ensure I had everything I needed for a comfortable stay. It was clear that the team takes pride in their work, and their dedication to guest satisfaction made a significant difference in my experience.

My room was absolutely spotless and impeccably maintained. It was clear that cleanliness is a top priority at this Holiday Inn Express. The thoughtful touches, from the fresh linens to the well-stocked amenities, made my stay even more enjoyable. I truly appreciated returning to such a welcoming and pristine space after a long day of exploring the area.

And let's talk about breakfast! It was nothing short of perfection. The spread was diverse and delicious, offering everything from fresh pastries and fruit to hearty hot dishes. I loved the variety of options available, catering to all tastes. The breakfast team was also remarkable, ensuring that everything was replenished promptly and that my coffee cup was never empty.

My stay was an amazing experience that ticked all the boxes. The exceptional customer service, immaculate rooms, and delightful breakfast made for a truly memorable getaway. I highly recommend this hotel to anyone looking for a perfect blend of comfort and hospitality. I can't wait to return for...

I decided to treat myself to the king suite with two person tub during a visit with the inlaws. It is on the first floor...guessing for insurance reasons, however it is in the front of the building, so you potentially can have someone park a few feet from your window, and there is also an excellent spotlight shining in. Luckily there were blackout shades, I wasn't really there for the view anyways. The tub is not incredibly deep, but it was enjoyable. Holiday Inn is meant to be affordable, it is not a spa.

The part that really bugged me was that even though the hotel was far from full, every room around the suite was full, and the walls are very thin. Directly next to us, in what was potentially an adjoining room, was a family with a baby. We could hear everything, and the baby was up super early, as babies are, banging and crying. Not blaming the baby here, I just think maybe room allocations could have been different. We asked to be moved and were told that ours was the only room with a tub, and that our neighbors were checking out that day. All good, only the next morning the cleaning staff start vacuuming the halls (again, you can hear everything) very early and are banging on the walls as they do it. I really wanted to treat myself here...from now on I will only book the bargain rooms when I stay.

We were offered $10 in gift cards from Dunkin' as an apology, which is a nice gesture, but they are unusable since we don't have any where we live. Also, kind of inadequate considering the price of the room.

The hot breakfast,...