Insane how poorly staff went here. I used to love this gamestop and felt at home. Recently when trying to buy pokemon cards, i can’t a straight answer from the staff, continuing to be lied to and pushed into buying pro memberships for no reason. I just literally wasted so many hours of my time thanks to an employee lying to a group of us telling us the day before that they didn’t have many but would have some for customers to purchase of the prismatic booster bundles on release day (3/7) After coming back the friday morning and waiting about 4 hours, the employee gets to the door and tells us that’s not the case and we wasted our time as it’s pre order only. Such a slap in the face I don’t know how communication gets ruined between not even a full 24 hours. These employees don’t have regard for your time and find it easier to lie to you to get you off the phone. Then while being there and getting told you cannot purchase after directly being told we could have is insane. Other people in line were saying this gamestop is known for miscounting often but i know it’s just straight up lies so employees can take them for themselves. Never coming back to this gamestop. Would give 0 if it...
Read moreStaff here is very helpful & polite, reserved a PS5 for me to pick up later in the day despite it being the holidays which i very much appreciate the consideration, the store is also adequately stocked as another person pointed out in their review which is absolutely confirmed.
This was a treat to myself after thinking about it for a long time, the entire transaction was easy & smooth, & I am enjoying the PS5 more than any console I have ever owned, this is coming from a lifelong Xbox fanboy, so making the switch for me was very hard, however, the change was more than welcomed as it is truly outstanding in more than a few aspects.
Overall the staff at this GameStop is professional, courteous & respectful, as well as knowledgeable about which consoles would best suit you for your needs & desires.
I would absolutely recommend buying your consoles from this location or any other gaming accessories if you do not like shopping online for whatever...
Read moreI've just about had it with the workers in this location. I would like to buy games without getting interrogated or pushed to buy anything extra. Big whoop, save 10c. even though it is literally the same price for three games with some promo sale they were doing that it would have been to buy four. Money isnt an issue but im not going to be forced into buying games that I aleeady have and I dont like feeling like im being stupid or irrationam when I tell them that I do not need what they are trying tk make me buy. Christ. Out of always walking into gamestop, this location always makes me hesitant on walking in and i end up going to Rockaway for the better customer service...
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