When we arrived at the hotel, I was a bit shocked by the overgrown weeds at the front door. That probably didn't set the best first impression, but we were only staying one night and the room was more important than the outside of the property.||Second red flag was a paper we had to initial that, I'm parapharasing here, promised we wouldn't do anything that would require the police be called. ||Third red flag was when I got out of the car to go to the room and there was an empty wrapper from some sort of hemp cigar laying at my feet.||Final red flag was the room had a musty smell and wet carpet.||Returned to the front desk to tell them we could not stay since three of the four of us have asthma.||Front desk clerk cancelled the room and told us to pursue the refund via the third party. I assumed they meant Delta since that was who we booked the room with. Just got off the phone with Delta, they contacted the hotel and the hotel informed them that they would NOT issue a refund. ||Next steps for me? I will be visiting every review page I can find and relay my concerns. I'm also contacting Delta to inform them that the "quality" of this hotel is completely beneath what I expect from them. Finally, I'm honestly shocked that this would qualify as a Wyndham...
Read moreHorrible check in experience first of all. They did not have my reservation, my name not on the list, would not take my confirmation number because she said there was no place in her computer to enter one. So after some back and forth and being told there were no rooms available, she finally said ok you can stay here but you have to repay. I said fine. The rate I thought I booked was around $90. So was charged $192, I said that's tonight, too, meaning since it was 4am, I had another night. |Now I'm exhausted and finally get to sleep and at 11am there is pounding at my door with housekeeping yelling at me it's check out time and I literally am thinking this is a bad dream, she was yelling to someone saying"I don't know what's wrong with this one, I think she's dead or something". I said, no, I have another night and she said she didn't see that on the list. I fell back to sleep to be awakened again by the same loud pounding and yelling, then to have a very scary man with a hoodie on his head and face tattoos telling me to get out. He's in my room, very close to my bed and I...
Read moreOne of the worst hotels I have ever been at. I'll start off at the price. No maid/cleaning service, no breakfast, none of the things a normal, well running hotel has to offer and the price is ridiculous. Next, it's dangerous. Police are there all of the time because there's always disturbances, and even worse things I won't even mention. Then there's the people who work there. I don't even know where to start. The worst service I have ever experienced. There's no describing it. I'll even share my experience: My sister rented a room, we asked what her room number is on the phone and the lady simply said "you should've remembered it" then hung up on us, multiple times. Then when we confronted her, she was threatening to call the police, and me and my sister were actually really polite about it. I definitely don't recommend this place. The only good thing about this place is the restaurant which I didn't actually go to, I just heard good things. So...
Read more