BoxDrop Tallahassee Furniture Direct — Hotel in Tallahassee

I had a horrible experience at Tallahassee Furniture Direct. I purchased a Groupon for them which is how I ended up there. The shopping process was easy and straight forward. The people who work there are very friendly. When I placed my order for a sectional with ottoman I was warned that the item was backordered, but told that there was a chance it would ship out early and that the sooner I paid the total owed the sooner I might get it. On my receipt they wrote that the items would ship out by the end of May. It is one day till July and I still have not received my ottoman much less a phone call to let me know whether or not it has even shipped. I called at the end of May and was told my sectional couch had not shipped and was still backordered. I did receive the sectional couch two weeks ago. It would be nice to have all the furniture I ordered. Also they weren't entirely honest about the insurance I purchased with my couch. They said the insurance covered cat scratches. It does not. I didn't receive a copy of the insurance paperwork until my I went to pick up my couch... I don't believe they understood enough about the insurance to give me accurate information....

I went here on Monday and just moved to Tallahassee from Minnesota, I cannot believe the service I got here from Brent. I came in looking for a decent queen size bed and Brent helped me find a high quality brand new pillowtop for a real bargain where normally at Ashley Furniture or any other furniture store your coughing up over $1,200 along with 2-3 day delivery time $150 to $300 delivery charge. Brent went above that and sold it at a real bargain with SAME DAY DELIVERY!, tell me where anywhere else in Tallahassee for any kind of business that will do that? Mattress firm will make you pick it up yourself or wait a week at the time convenient for them NOT YOU! Brent made it super convenient for me as his deliveryman show up 15 minutes early for the scheduled delivery time and helped set it up in my new home. If I every buy furniture again I'm going to these guys and so should you, I went to several stores with outrageous prices and horrible delivery schedules. Do yourself a favor and go here, see Brent, get yourself a real deal and have it home the same day! Thank you...

I purchased a king-sized adjustable bed. We had an appointment, and Cara was right on time. She showed us several different beds at different price levels and types of mattresses. We were given a discount and took our bases with us. Our mattresses had to be made & they shared that they would be available in 3 weeks. They loaded the bases, and we would be contacted when mattresses arrived. They arrived much earlier than expected. One of the bases was different when we opened it (not flat as the other one and made a loud noise when moving). We waited a few days, but it continued. We contacted them, and they told us to bring it back in [ There's a fee to come out $75. ] My husband took it back. They tried to fix it unsuccessfully, and they ended up replacing it with another one. This one groaned a little the first week or two but now is quiet. We are happy with our purchase. We had an awful experience with Mattress Firm. Box Drop is a better choice to purchase furniture. Thumbs...