Days Inn by Wyndham Trumann AR — Hotel in Trumann

I wanted to take my granddaughter on a overnight stay so I set up a reservation 5 days befor we were to go. I even spoke to someone about checking in early and the man said he would check me in early on the 26th of june. I asked if their pool worked and they said it was green but will be fixed before I get there. So I called everyday before going to make sure the pool was good and they told me everyday it was. So we showed up on the 26th at 9am they said all was fine and the pool didnt open till 10 or 1 she wasnt sure. I asked for a good place to eat breakfast and told Courtney we would be back. She ran my debit card to pay for the room.. when my grand daughter and I came back from breakfast we went to our room to get ready for the pool. We saw a cleaning person and asked when does the pool open? She told me its not going to its green. Well I immediately went to the office to get my money back there was no one in the front office. I waited finally one of the cleaning personnel came in and I asked for the manager. They found Courtney and she came up and I explained everything to her and she said I have to call expedia to get the monies back so I did and they said she ran the payment she needs to get it back. So I go back to the office again no one around. I asked cleaning people to find her again and she finally came the expedia person Tony said Hes been trying to reach her but no answer. So when She came in I told her Tony was trying to reach her so I could get my monies. Then Courtney said she needed to call her boss Steve. She got ahold of him and he said within the hour I would get my monies back. Today is july 1st and I still dont have the money back. I have notified my bank also. I just wish they would keep their word at the Days Inn in Trumann, AR.

To the owner of Days Inn that answered my post with its been taken care of. No it hasn't because I still haven't received my money back. ...

me and my boyfriend stayed here yesterday and when we went to check in the lobby was brutally hot. there were flies EVERYWHERE and the furniture in the lobby was strolled everywhere. he gave us our room key and when we went to look at our room it was disgusting. the bed wasnt made, there was trash everywhere, and dirty towels all over the floor. we went back to the lobby to get a different room key and the room was the same! dirty, and an unmade bed. we went back for a third time to tell him and we got a 3rd set of room keys. this room was finally clean but the bed was like sleeping on a floor, the toilet constantly ran and wouldnt quit and the water pressure in the shower was barley there. we just sucked it up due to it only being a couple nights. they advertise a breakfast in the morning, so we went to check it out and all they had was oatmeal and a waffle maker. any other days inn i have been too had a wider variety. not sure why this one only had 2 options. we tried out the pool one night, and there were no pool lights, the water was murky and nasty and there was algae covering the whole bottom. we just didn’t get it and went back to our room. also to add the man was extremely rude to my boyfriend when he went to ask for the wifi password and extra blankets due to the ones already on the bed being extremely thin, almost like hospital blankets. we will NEVER be back. everything was not worth what...

We had stayed here for 1 night originally were given room 109 the refrigerator didn't work and there was hair in the bathtub as if someone shaved all their bits and didn't rinse it out. We called down and were given another room 102 the fridge worked but same disgusting hair situation in the tub and even on the soap dish plate where they put fresh soap!!! I asked to have someone come clean it up because we weren't changing rooms again we had other engagements we needed to get to. No one ever cleaned it in fact the housekeeping skipped our room and went down to all the other rooms. When I spoke with her she explained she hadn't been there and the manager never told her there was an issue she said he doesn't speak English so she doesn't understand what he says to her. I can under the difficulty there. The alarm clock was in a drawer with mouse droppings in it, and the ice bucket had no bag for it while it had mold or something black all in it. They had advertised hot breakfast and it was beyond disappointing they had stale toast and 6 instant oatmeal packs. The fruit was turned already and all the containers that should have had the hot breakfast were empty. Once again no communication with management when I asked about it. I have all the pictures I would love to post but have...