10/9 Given the response from management, I should clarify. The bathroom fan was used for 2 hours at a time following showers, but it did not exhaust much air and did not observably drop the amount of condensation in the room. Unusual given the warm and dry weather. It's possible the fan grille was plugged, it did look fairly dirty. I opened the windows to try to get a cross draft to improve the airflow. The chain for the toilet needs to be shortened, not secured. It's "beyond me" that a response from a business would read as the one attached to this review does.
10/9 Original Review: My partner and I spent our 10 year wedding anniversary here this past weekend. We booked Cottage 2 for two nights. Unfortunately our experience was lackluster at best. We arrived on Friday night to two danishes and a French press ready to go.
First impression was great. The next morning, we ate the danishes. There was no communication from management regarding amenities, food, whatever else that may have been included, so we ate from the snacks we brought with for our planned hike and got meals from Multnomah Falls Lodge and restaurants in Troutdale.
A sign in the bathroom warns that the plumbing is sensitive, and that if guests "let" the toilet run the hot water might take 24 hours to refill. My partner had to adjust the toilet fill three times because the chain was too long and would get caught under the stopper, causing the toilet to run. Not something the average guest should be expected to fix. There was little ventilation so when we showered, I tried to open the windows only to find the left casement window had a slipping crank. No number for assistance, just "Call with questions."
At check in it was noted that no food service would be provided due to COVID, but reviews from a year ago mention dinner or at a minimum breakfast? Food was never provided/offered, nor were dietary restrictions considered (for example, I am sensitive to dairy but the danishes while delicious had dairy and caused me some GI issues after the fact).
Returned from a long hike on Saturday to find no room service had been through, so we still had old grounds in the French press, no coffee refill, dirty coffee cups, and dirty sheets/towels. No room service is fine, the intent to not provide was never mentioned upfront.
The final morning, we woke and my partner asked about refills for the French press around 8 am. Beatrix texted back almost three hours later, after we had long since checked out, saying there were refills in the lodge (no signage indicated this, nor was this communicated in any other fashion). Overall, disappointing for the price point. We live locally and have always admired the lodge when we come through the Gorge, and my partner wanted to celebrate our 10th in a special place. Unfortunate to say that while this place is beautiful, better can be had for the same...
Read moreI biked past the Lodge two years ago, and decided to return with my wife on our Pacific Northwest trip this summer. This was an absolutely exceptional experience beginning with making the reservation. Beatrice was an exceptional host. Everything was ready for us when we arrived, with very high-quality, natural products or fresh ingredients. The breakfasts (which Beatrice prepares herself) were incredible--delicious and presented with Michelin star quality. The location is directly across from the parking area for Bridal Veil Falls, making it extraordinarily convenient for visiting the Falls early in the morning or in the evening. ||But perhaps the best part of the experience was how welcome Beatrice and Nina made us feel. We had wonderful conversations and learned a lot about the area and the history of the Lodge. We felt like family, and loved meeting their pets (Paige and Autumn (beautiful Spaniels) and Juno (hope spelling is right--an equally beautiful cat). ||This was--without exception--the best experience we had at any B&B anywhere.||A couple of final notes; 1) if you're hesitating making a reservation here because of the damage from the fire that still has Historic Route 30 closed, don't. The road is open from I-84 to the Lodge, and Multnomah Falls and the other must-see locations in the Gorge are easily accessible; and 2) this is a place to go and relax and experience the Columbia Gorge area and get to know the Lodge owners, which is part of the experience. If you need TV, high-capacity WiFi (there is cell service that provides internet access), or a pool, this is not the place for you. If you want a unique way to experience the Columbia River Gorge, disconnect, and be in nature, this is an absolute must. Beatrice and Nina, thank you very much for a truly...
Read moreThis B&B is run by two of the kindest, most accommodating, loving women I have ever met. They continuously work hard to improve + restore their land, and are actively involved in their community. I have seen first hand these ladies pour their heart into their B&B, and every guests who stays with them. As cooks, they far surpass any breakfast I have ever had! Their space is cozy, quaint, and homey. The animals on the property are friendly + impossible not to love! The location of the B&B causes some difficult situations for the hosts, as well as the guests staying on the property, as it is right across the street from a popular hike and large parking lot. I have seen first hand guests walk into their home with no reservation, just because they don't understand this is private property + a private residence. Any account of Beatrice + Nina being inhospitable of people on their property is without a doubt a misread on the situation. These women do their best to ensure the safety of their lodge guests, business, and their home. I can personally attest to the outside character of these ladies, their hearts, and love for every single person. I have had the pleasure of staying at the Lodge before, and am overjoyed to hold my wedding on their beautiful property next summer. I cannot say enough about this business + the...
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