Cypress Campground & RV Park — Hotel in Winter Haven

Let’s start by saying we were excited the first year we went to this campground back in 2021. It was our first experience at being a snowbird and we had a great time. However as each year passed and our fourth year came to an end for our 6/6 agreement the campground had lost its identity and an under current could be felt which lead to our reduced enjoyment, pleasure and clicks were a major part. As the park lost their good snowbirds they were replaced with a whole different type of person. The rec hall where many events are held turned from a discreet drinking scene to a drunk festival as every event was replaced with 40 oz bottles, moonshine, Jell-O shots and pudding shots leading to a quick deterioration. Watching a married women basically sitting on men laps feeding them shots was the new norm. During our last event a hillbilly theme party one person thought it would be cool to drop his pants three times and no one said anything even with management there. Frankly yes he had a bathing suit but seriously show some class it’s a family park not an adult club. The same person danced with a women who basically lost her pants to her ankles, It’s a shame a respectful park became this and most left events by 7 or 8 pm due to situations. In addition it you like the pool for swimming good luck the volleyball people called Bullyball by some young children took over the pool’s shallow end even when it was not scheduled they pushed their way into the pool setting up their net. This went on for a few years and resulted in several awkward moments at the pool in which management did nothing they allowed it to continue however this year was absolutely out of control. This caused many campers to leave the park as the pool kept being overrun during the prime time 3 pm even if it was not scheduled. By end March push back began and people intentionally loaded up the pool blocking the volleyball players when they tried to start a game during non scheduled times. The Landry areas are a joke they raised the price despite many machines not operating correctly including frying your clothes, not rinsing soap, no cold water only hot water. The washrooms in general are in a desperate need for a full gut and renovation. They are often dirty and not presentable for use.

All the pictures you see are a far cry from the true reality and the condition of park today there are old outdated photos. Most of the grass is dead or killed off, most pads are all broken up this includes both the pad and patios. The dumpsters are constantly overflowing as 2 is not enough for the amount of lots, in addition there are rules however these rules are not enforced or for all. This includes drinking and driving golf carts there is even 1 golf cart that is literally a mobile bar. Evidently pot and medicinal pot smokers are a criteria at this campground as no matter where you are If you enjoy the smell of pot it is a multiple daily event this has degraded yearly. It is a shame that this park in a wonderful location has raised it rates $1500.00 per season over our time yet needs serious work. It appears that there is little direction by Management to lead its employees and organize a schedule of maintenance as well as...

Let’s start by saying we were excited the first year we went to this campground back in 2021. It was our first experience at being a snowbird and we had a great time. However as each year passed and our fourth year came to an end for our 6/6 agreement the campground had lost its identity and an under current could be felt which lead to our reduced enjoyment, pleasure and clicks were a major part. As the park lost their good snowbirds they were replaced with a whole different type of person. The rec hall where many events are held turned from a discreet drinking scene to a drunk festival as every event was replaced with 40 oz bottles, moonshine, Jell-O shots and pudding shots leading to a quick deterioration. Watching a married women basically sitting on men laps feeding them shots was the new norm. During our last event a hillbilly theme party one person thought it would be cool to drop his pants three times and no one said anything even with management there. Frankly yes he had a bathing suit but seriously show some class it’s a family park not an adult club. The same person danced with a women who basically lost her pants to her ankles, It’s a shame a respectful park became this and most left events by 7 or 8 pm due to situations. In addition it you like the pool for swimming good luck the volleyball people called Bullyball by some young children took over the pool’s shallow end even when it was not scheduled they pushed their way into the pool setting up their net. This went on for a few years and resulted in several awkward moments at the pool in which management did nothing they allowed it to continue however this year was absolutely out of control. This caused many campers to leave the park as the pool kept being overrun during the prime time 3 pm even if it was not scheduled. By end March push back began and people intentionally loaded up the pool blocking the volleyball players when they tried to start a game during non scheduled times. The Landry areas are a joke they raised the price despite many machines not operating correctly including frying your clothes, not rinsing soap, no cold water only hot water. The washrooms in general are in a desperate need for a full gut and renovation. They are often dirty and not presentable for use. ||||All the pictures you see are a far cry from the true reality and the condition of park today there are old outdated photos. Most of the grass is dead or killed off, most pads are all broken up this includes both the pad and patios. The dumpsters are constantly overflowing as 2 is not enough for the amount of lots, in addition there are rules however these rules are not enforced or for all. This includes drinking and driving golf carts there is even 1 golf cart that is literally a mobile bar. Evidently pot and medicinal pot smokers are a criteria at this campground as no matter where you are If you enjoy the smell of pot it is a multiple daily event this has degraded yearly. It is a shame that this park in a wonderful location has raised it rates $1500.00 per season over our time yet needs serious work. It appears that there is little direction by Management to lead its employees and organize a schedule of...

We reserved this campground in September 2024. They wanted all the information about our motor home. We told them that it is 45 ft. long with 4 slide outs. They even wanted us to send pictures, which we did. Our reservation was to start the first day of March until the end of March. Our problems started the day we checked in. The manager's name is Kelly. When we got to our campsite, which was a back-in. I used the couple next to us to tell me how far back to clear my slide out. Well, I went back and when I hit the grass my rear tires, including my tag axle, sunk to the axles. We got useless Kelly down and the first thing she told me was all the things she would not do. We were told that we would need to hire someone to come in and tow me out. She also said that her maintenance men could not help me, but did say that she would send them down, “sometimes they have good ideas”. Kelly also to me that she could not move us to a site that was for my motor home. We found out later that the site they assigned to me was for a maximum length of 40 ft. We leveled the motor as best we could. It was Saturday late in the day. We saw a guy come down and walk around the motor home and then walked off. He didn’t knock or ring the doorbell, just walked away. Well, I called a man that was recommended at the office. He was the previous owner of the campground and retired now. He said that he would come by and talk with miss Kelly. He came by on Monday afternoon and looked over the situation and told me it would be a big job. By Monday we had talked to someone else in the office and this person told us that we could get a different site on Tuesday that was long enough for my motorhome. I went and measured the new site and told the lady at the office we would take the new site. Well on Tuesday we went out for breakfast and then to Lowes to purchase the lumber and a shovel to remove the sand in front of the wheels and have something to put down for the wheels to ride on. That cost me $70.00. When we got back to the campground the maintenance men that Kelly told me that they could not help, had shoveled the sand and put down boards for the tires to roll on, and we got out on the third try. The two guys unhooked everything and hooked everything up at the new site. The neighbors next to us told us that they went to the office complaining about the customer service we got from Kelly and they might have mentioned that if we wanted to sue, that they would testify as the initial service, from miss Kelly. I do not sue. I told Kelly when she came down after we got stuck that all she would tell me was things they would not do. She even said to me that she did not get it stuck in a smart remark and I told her that she is the one that assigned me to a site that was not long enough for my motor home. I told her that my review was what I could do. Here it is and I am leaving this in every place that takes reviews. This is for the owners. In my opinion that miss Kelly is useless for a manager but would likely have the attitude to clean the bathrooms as long she was away from all...