Reyna Luxury Hotel — Hotel in Hà Nội

・Quiet at night. 7th floor, on a weekday. ・Room temperature was quite as cold as outdoor, with the AC turned off. Hot water works very well, new and nicely functioning shower equipments. ・Bed is clean and comfy. ・Mirrors and remote control were dusty. But cable TV channels and YouTube streaming were helpfully entertaining. Mirror lights are bright and nice. ・Shampoo and bath gel give a sticky feel. It would have been annoying if I had to use them for longer than 1 night stay.

・Location is not a tourist spot. No convenience store nearby. Many local shops selling everything in the same narrow alleys within 15min walk. I found 30,000₫ bánh đa mọc for lunch & 10,000₫ cháo sườn for dinner in those nearby crowded alleys. I also took bus no.7 & no.33 to arrive from the airport, in 2 hours, cost 15,000₫.

・Staff were polite. At one point I was asked which floor I am going to (?). I wouldn't say they're friendly but I like their smiles. Many fellow guests are Korean and Chinese.

・Buffet breakfast was decent. Everything was clean, fresh and warm. I like their vegetables, bún riêu, yogurt, fruits. Almost no...

Located next to busy street and room windows are facing the backlane, so it was especially noisy with traffic and honking till late at night. Although I stayed at level 5, it was also still very noisy with no soundproofing at all. Not recommended for light sleepers, but other than that, the rooms were clean, modern, well decorated and spacious. Breakfast was basic but ok. There are no other shopping spots nearby. So it’s a hotel that is more suitable to just rest in...

What a great hotel! It's conveniently located near the convention center and a few sites in western Hanoi (like the ho chi Minh moseleum). The room was clean, bed was comfortable and the air conditioning worked great. The front desk staff were great at communication and responded to my emails/questions very quickly. The hotel also let me use their luggage storage for free, which was really...