The hotel looked exactly liked advertised. It was clean, spacious and the breakfast is delicious. You can walk to the bay and a shopping center. The personnel was always super friendly and asked everyday if we need something or if we want housekeeping. We can recommend this place if you want to have a nice time in Halong City.
No issues that would keep me from staying. The first day, the AC was not on and went out when we left the room because we only had one keycard which turns on the electrics. It was so hot, that we sweated but after a few hours and the days following it was perfectly air-conditioned. On the first day we also had to get the cleaning staff again because there was hair and dirt left from the previous people. But the frontdesk apologized several times and sent cleaning person right away. After that, it...
Read moreRenovated hotel with a good location. Rooms on the top floor also have a view. The two-room studio apartment is well-suited for families.
However, the place is very expensive for the quality you get and simply not worth the price. Despite being advertised as a 4-star hotel, it's actually more like an upgraded hostel.
Notable disadvantages: Reception is on the second floor with no elevator - not suitable for people with disabilities No safe in the room, creating a lack of security Strange middle-of-the-night disturbance where a clerk woke everyone up regarding breakfast timing through an app Breakfast must be pre-ordered through an app with only 4 dish options - inconvenient and not worth it
In conclusion: Not worth the price - for this amount, I would prefer a proper hotel rather than an...
Read moreThe room is large and adequate. Room service is efficient and good. The staff is helpful and pleasant. The location is almost good, you have to take a taxi everywhere. The hotel is in a residential neighborhood facing a stunning cliff, lit up at night. There is no elevator to the hotel lobby, so going up and down the stairs is inconvenient and...
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