Drakes Yankalilla — Local services in Yankalilla

I’m not someone who holds grudges. But one time during Covid I went to this drakes. At that time most places would supply masks to their customers. It wasn’t a law but you would expect pro-mask franchises to help. On that day I was 1 hour from home on an isolated holiday trip. I forgot to bring a mask with me. While shopping in this drakes a man approached me and started screaming at me for not wearing a mask (A meter from me). He then told me he was the owner of the store and if I wasn’t going to wear a mask I’ll have he was going to kick me out. I told him I’ll buy a mask, but the problem was they were not selling individual masks. They were only selling a 50 pack for $20. Being that I’m a student I haven’t got money to spare towards unnecessary items, especially during an already costly holiday. Even though I was coroperative this man did not want to listen too reason or offer me an individual mask. He clearly stated that if I wanted to shop at his building I need to buy the whole pack. So essentially he’s making me pay a $20 entry fee too a drakes. I then left this morons building and never looked back. As previously stated I am not a man who holds grudges. I have gone back to this drakes at least once a month since then. Luckily for him I haven’t ran into this power junkie. But I have had a great time at the drakes. The checkout girl the other day asked how I was doing twice. Lovely place. It’s currently 3 years later and I’m over the whole ordeal and...

In reply to Roger Dawson, you were within your rights to complain to Drakes if your purchase was legitimately faulty.They, by law are obliged to replace or refund you for that purchase, your contract as the purchaser is with the retailer. It is up to the retailer to take it up with their supplier and make a claim against the supplier with whom their contract lies. I had a similar situation occur with Drakes Aldinga a couple of years ago but I do know my legal rights and to be fair to Drakes they did replace the product after a little discussion. I do feel though that there may be some education needed to be given to the "supervisory/management" people in this area, if only to avoid unpleasant experiences...

The service used to be friendly now usually just a hey no please or thankyou I miss it when friendly people like Delaney served me at the register the staff definitely need a lesson in manners plus this drakes doesn’t have the nice things a usual Drakes has and they took away the good stuff that Foodland used to have like family size lasanges and the fruit and vegetables are always alot more expensive than coles id rather drive 35 minutes to go somewhere else I’ll only go in here for bread and...