I very rarely leave negative reviews, but my experience here was truly disappointing. During my visit, I simply ordered two colas. Unfortunately, there was a temporary issue with my payment card. While I understand these situations can be inconvenient, the way it was handled by the owner was far from professional or hospitable.
Instead of allowing a moment to calmly resolve the issue, I felt rushed, spoken to with unnecessary attitude, and treated as if I were causing a problem simply for trying to pay. It was a very unpleasant interaction that left a lasting bad impression.
In hospitality, patience and understanding go a long way — sadly, neither were present here. For a place where people come to relax and enjoy themselves, I cannot recommend it based on my experience. There are plenty of other venues in Roeselare where customers are treated with...
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