Cloud Land Calgary — Local services in Calgary

I saw an ad at Sun Tea in Brentwood while we were preparing to go to hide n seek but we decided to go to Cloud Land instead and I am very happy we did. I recently visited with my two nephews, ages 6 and 4, on a Saturday around 2 PM, and I can say it was an outstanding experience! From the moment we arrived, we were greeted by the friendliest staff at the front desk. They went above and beyond to engage with the kids, making their experience truly special, which I don’t think I’ve seen at other play places like Big Box, Treehouse, and Hide N Seek.

The environment was just perfect, not too crowded, which allowed the kids to explore and play freely. If you’re looking for a venue that emphasizes interactive learning, Cloud Land is absolutely the place to be! While other indoor playgrounds might be better suited for letting kids run wild, Cloud Land offers a unique blend of fun and education.

One of the kids' favorite activities was the rubix cube game, where they had to manipulate a colorful cube to get a specific number of colours blocks on one side before scanning it to destroy some bricks. It was a fantastic way to combine play with learning! They also loved the colouring, because once they coloured one of the preprinted designs, you can scan it and the game starts. The kids got to see their drawing come to life watching their drawing get chased by a TRex to see who wins at the end.

The central playground area is well-sized, and although I could see it getting crowded with a full house, they’ve made excellent use of the available space.

Around 3 PM, Cloud Land hosted some amazing activities, including an engineering station where kids could create their own LEGO contraptions. My nephews built a carousel swing with an electric engine, while the staff also showcased other inventive ideas like a bunny and a swing. They even had an art station where the boys could paint, although they opted for LEGO instead. I was pleasantly surprised to find that all of these activities were included at no extra charge!

While they don’t have a full kitchen, the snack options are great, juice, water, chips, ice cream, and candy are available to keep the little ones fueled for fun. The bathrooms were clean and I appreciate the baby area (kind of small)

All in all, this was a fantastic experience, and I would definitely recommend trying it out. I think Cloud Land is perfect for kids aged 2-6, and while older kids might find it a bit less engaging, the interactive elements and learning opportunities still make it great for kids of all ages. I will...

UPDATE: Chao, the owner of Cloud Land has reached out via email, social media and personally called us to apologize. I commend him for really listening, acknowledging the issue, apologizing and taking steps to correct this within their company and as well make us feel validated for how we felt. The following week after the incident, he followed-up with me about the actions he has taken. We're very happy on how he handled everything.

Came in on our 4th (est.) visit today and we had the most AWFUL, DISCRIMINATORY experience with a staff member. I assume she was the manager in charge. We came in to register & doubled check if my daughter still has the disability discount. I wasn’t sure if it was on file or not. She asked for proof, to be specific, the disability access card. Like from our previous visits, I said I dont have a card. I dont believe all kids with disability is given/eligible for that card but I said I can show them again the proof from CRA which states her name with a disability tax credit & the years she’s eligible. Ultimately, she did not accept this as proof to which I questioned because how come they accepted this in the previous visits. Anyway, I was fine paying full price AND I DID. I just want to get my daughter in as she was very excited. But between the back and forths, she then goes on to say that my daughter DOESN’T LOOK DISABLED & that sometimes they do give the discount even if the child doesn’t have a card BUT IS ACCOMPANIED WITH A THERAPIST. This has been the most DISCRIMINATORY experience we’ve ever had. My child has a low level autism & highly functional. She doesnt travel with a therapist in any day of the week. Excuse me, but also, DISABILITY HAS A LOOK?!?! All these I expressed to that staff. She said she can give me a discount for this visit. THAT IS NOT THE POINT. We can perfectly pay full price. 25% of a $21 admission is ONLY $5. We are VERY DISAPPOINTED on this particular visit. We’ve had a really pleasant experience everytime we went BEFORE. But definitely NOT on this visit. Especially if you give this type of discount, the least you can do is be SENSITIVE and maybe your staff members need to be more educated & aware of these types of sensitivities. Im aware that this is the unfortunate reality for families & individuals with disability but I will always advocate for my kids and for...

It is a compact (some would say crowded) kids play place with a small playground in the middle and most walls and some floor with interactive games.

The kids do get bored with the playground and may quickly shuffle to the interactive games.

There is a kids colouring and seating area on the left side from entrance with aliens and creatures and similarly a car game on the right end. Kids colour the provided alien templates and the scanner near the rack containing the pages is used to scan the coloured page in to the interactive wall animation. You can play with your coloured animals.

The same is of the car race game on the right hand side of entrance. There are a few toy dispensers at the front requiring one to two coins for most toys.

There are a few food items next to the main counter. Kids would love the Panda Ice Cream bar by Imei foods (Taiwan). Adults might get bored very quickly. The kids love it for its novelty and the interactive sessions with most projectors alternating multiple games just to make the kids move/jump to a new theme.

In snowy conditions, the stairs and walkway leading to entrance may require caution. The coat-check and shoes changing area is not sufficient for the crowd that comes and often wet with melted snow in the area and socks can get wet. There is even limited space to sit if two families come. My kid got bumped off from the seat because a father and mother perhaps thought she would not mind. That is where the first touch-point takes you south.

There are a few birthday rooms as well. There are four unisex washrooms of which two also serve people with wheel chairs but the front stairs may not be suitable for access. The main area runs out of seating space in crowded times. I have seen adults sitting in kids chairs. There are insufficient adult seating and place to put stuff similar to the coat check area.

I would recommend it for kids 2 to 3 years old to experience it at least once for the largest time option they have. Beyond that, there are other options in Calgary where kids can experience a larger variety and a larger play area and much more...