Bowlarama Entertainment Centre Dieppe — Local services in Dieppe

Rude Behavior from the Staff! We had selected Racing car Game simulator, The Shaking mechanism of one of chair was not working, without that it's pretty boring, the real thrill comes from the rocking seat , i mean that's the main attraction of the game. When i brought that to the notice of staff, that the ride didn't work how it's supposed to, He became really pissed off. He kept arguing that " But you took the ride" I replied " The main thing in the ride , didn't work, How come i got what i paid for? " and told him to reimburse the points for the ride malfunction. He agreed but showed lot of attitude, he swiped the card really hard in the anger on his counter machine ! Two three times!! I mean if you lack professionalism and mindset to work in the customer service then please find something that you love. I have worked in customer service and i know we can have bad days but we have always control over our attitude and should try to give customer the best experience as I hv worked in the similar field, that's my advice for you.

Date 22 July...

Shockingly amazing. Honestly would have had no idea of how cool the inside is if I hadn't gone inside on a whim after seeing local advertisement + wanting a drink outside NBL opening hours/didn't live right next door. Most bowling alleys these days look pretty drab on the outside and you can tell they haven't been upgraded since the 90s. Outside of this business doesn't look like much and I expected the same but it's nothing but! Fully renovated, has food, drinks, tons of lanes, fully furnished arcade with cool, modern and functioning machines (which again, is surprising since arcades usually are pretty derelict when not shut down all together these days). Even has slots and a sports bar/adults-only (not NSFW, just 19+) area in the back if you don't want to deal with kids. Love this place so much! Staff is nice too. I was wondering why the parking is full so often, but going inside answered...

Note: we did not visit the arcade, this review is strictly for the bowling alley Very disappointing experience. Went for 'cosmic' bowling but the black lights were only over the lane itself and not over the people or social area, making it have little effect. There were no instructions provided on how to keep score, no automatic score keeping, and the lane required a manual reset between frames. We also had a meal before hand, which consisted of lightly steamed hotdogs and a low quality hamburger patty served on unpleasantly strong garlic toast. The French fries were the most positive party of the experience. Staff were friendly and helpful but seemed stretched thin. Overall: too expensive for such a low grade bowling experience. The arcade looked great though and...