K-J Bowl — Local services in Greater Highlands

Very rude staff. Jessica was very rude and kicked us out an hour early. I had booked a birthday party there for a party of 14 people with 2 hours of bowling and then another 2 hours to cut the cake and celebrate a golden birthday. At 5:30 (30 mins before our bowling session ended) the staff started asking if we even wanted to cut the cake. It was almost as if she was trying to get rid of us. I had told her I will cut it at 6 once the bowling session was over. Jessica the staff lady in discussion then said ok and the party went back to bowling. Everything was going fine until the cake cutting time came. Birthday girl cut the cake and gave a slice to the staff as-well. As the party was eating the cake Jessica came and started grabbing drinks from our table, wiping tables, and throwing away our food as we were eating. I didn't think much of it and carried on. 1 hour before the party of over the birthday girl went to go put her gifts away into the trunk and then come back to the bowling alley to sit and party for another hour as we had booked 2 hours of bowling 2 hours of sitting talking and basically chilling. Jessica came to us and said we were being too noisy and that she had another party coming soon. I apologised and then Jessica came back around and kicked all of out. She said "You guys need to leave now, you are being loud, and disturbing. You have no manners." Mind you, I spent almost 500 dollars on this party and this was very disrespectful as we had apologised and the party was for 4 hours. Not 3. She then held the door for us and my own party left outside. It was raining and we all stood outside in the rain for the leftover hour waiting for a ride back home since we got kicked out an hour early. I would give zero stars but this review needs...

I dont usually leave bad reviews , but I was so disgruntled after yesterdays events , that I had to share my disgust, After a few phone calls asking about glow bowling and using a groupon I was told I could pay an additional $7 to glow bowl which I was fine with, then I was told NO! the day of, but to call back at 4pm when the other girl was there , so I called back and was told NO! again, slightly confused I said ok Ill just use my groupon another day but how much for us to come tonight she told me and I was happy with the price, I drove our family into town ( 75kms) and when we got there , we were turned away as they told us we needed a reservation??? I told the girl we were coming that night!!! why didnt she tell us a reservation was needed? So we drove away and We actually got in at another bowling alley very easily no problems and we salvaged a fun Night ! But K-J was an epic fail , SO SO UPSET!! My family is very upset with the whole ordeal!! I will not be sending anyone...

I went there because of a groupon I had. I had a reservation for that day. We went in and there were signs saying they are closed, but the doors were open and since I had a reservation, we went in. The lady there (I believe she was the owner), told us “didn’t you see the signs that we are closed?” (With a very rude tone btw) and I told her that I had a reservation that day. She told us that she decided to paint the alley and that they are closed and we have to get a reservation for another day. We ended up going back another day and I did it just because I had a groupon for them. I’m not going back there. Not communicating with me ahead of the time that they’re going to be closed, giving me attitude for coming in even though I had a reservation and not caring about customers are not somethings I would like to see in a business I want to spend my money at. Plenty of other bowling...