Save A Lot Grocery Outlet — Local services in Kitchener

I have been here quite a few times it was good when it first opened. Amazing deals, quality product, polite staff. However I noticed a few months ago that over half the product I bought was expired. There was also mold on food that I bought. They tried to argue with me when I brought up the concerns. Today I went in for the first time in a while and I have to say it was pretty awful. I picked up at least 20-25 different products minimum that were expired. Every single item I was interested in was expired. Not to mention they has two large tubes of discount frozen meat that had VERY obviously spoiled. You could tell it thawed during shipping, spoiled and refrozen. The meat was brown and grey and had mold. Truthfully it was gross and it’s not a value shop anymore. They buy large amounts of expired overstock from bigger chains for pennys on the dollar and sell it for a ridiculous price, often times the same cost or more than a brand new fresh non expired product. They then put out advertisements saying it’s a “savings of $x amount” with nothing to back up their claims. It’s a waste of...

Super disappointed went in today after noticing that the flyer advertised a 24 case of cranberry juice for $10 but in store it was only 12 for $10, unfortunately I went back today after buying on Friday and was told I’m out of luck. Had I gone back on Friday they would have given me then 24 for $10 but they have none left so oh well, I understand they cannot offer rain checks as they don’t know when they will get it back but I feel like they could have done something. Also very annoyed that they were aware of the misprint on Thursday and instead of announcing it or correcting it they decided to pretend like it didn’t happen and only help people who noticed right away. Super shady to not put out a correction or acknowledge your mess up 🤷🏼‍♀️ was told “ we knew about it, we just weren’t advertising that we were fixing it because we didn’t want...

Love this store. It has saved me hundreds of dollars in groceries if not thusands. It is smaller, so when it's busy, it can feel really full; but their cashiers move the line quickly. Very clean and well laid out, the prices are well marked and easy to read. Items range from specialty products to items close to or just past the bb date ( I have had zero issues with 100%of everything I've purchased). They have regular stock and specials, so sign up for their flyer to keep up to date on their stock. They regularly host customer appreciation give aways, instore and online. The only cons are, you can't take carts into the parking lot (but you can pull your car up to the sidewalk to load), listening to impatient customers and I haven't seen the chicken nuggets and spicy chicken they carried...