Aspirateurs Samson (SAMVAC) — Local services in Laval (administrative region)

It’s a terrible shopping experience. I ordered the VAC vacuum head on web. It’s claimed to be delivered in 2 weeks. However, shipping doesn’t move at all and idle there for 3 weeks. After i sent email to check status, they found they didn’t provide necessary document for UPS. The information is not clear. There is hidden fee. It’s said free shipping. But it seems UPS want to charge extra fee before delivery. No one contact me about delivery. UPS website suddenly shows the package delivery was refused and is returning back. After 6 weeks chaos, i still don’t see any package showing up. I asks for order cancellation and refund. Seller said customer needs to cover shipping although the package was never delivered. The product never shows up at customer’s hand. So it’s not a return at all. It’s seller’s terrible shipping control and management. Seller wants customer to pay their mistake and cost. It’s a discrimination on customer. There is no return policy shown on website to let customer...

Impeccable same day service to replace a 30+ years old Electrolux Central vacuum. Though I was given the option to replace the default motor my choice to install a new Husky Storm was done instantly since he brought the unit.

I have been in retail for almost a decade and very few companies offer this kind of customer service. The price including installation was very reasonable and his expertise was second to none.

If you aren't Bob The Builder and want to sleep well who gonna call?...

The guy was so friendly. Always smiling and patient. He was wonderful. Took the time to explain what was wrong and even took a picture of the problem. He is such an expert and you can see he loves what he do. I would recommend him to everyone it you have vacuum issues....