Fatboy Canada - The world's best known bean bags, furniture & lighting — Local services in Mount Royal

This has to be the worst customer service oriented company I have ever seen. We recently bought a new table. After a few weeks we started seeing white spots that we tried washing based on the recommended technique. Unfortunately they persist. Where the fun part starts is trying to communicate with them. I filled the warranty claim and got an initial email that I answered from there it’s been almost a month and no reply back. I have sent a weekly follow up email and still no answer. Very frustrating when you pay a lot of money for a table that doesn’t last longer than 2 months and that you have an invisible customer service. Never buy from them! Claim #474931 and purchased from...

I bought 2 original Fatboys on black Friday because they had a good deal and I was in the market for adult sized beanbag chairs. They shipped promptly and arrived in perfect condition. My wife and I were sceptical because we were never able to try them out before purchasing but after pulling one out and trying it we both agreed that they are well worth it. They are SO comfortable and you just melt into them. They are the perfect addition to the game room we are building. Unsure about long term durability but as long as you have the ability to replace the beads if they compress over time I will be happy. Thank you and I would definitely recommend purchasing a Fatboy from...

So frustrating!!! Worst service ever. My Thierry Le Swinger lamp does not charge anymore after only 2 summers. Left the lamp at the store, have not heard anything for the past 2 weeks. I sent emails, I left messages in voicemail and no response. Even as I left the lamp, the guy at the store would not take my name and number down, or gave me a receipt, just asked me to send an email to give info about the lamp...

Also to show that this is just bad faith not lack of personel, I ordered 5 beanbags for the school foundation I work with and I got an answer about my inquiry...