Positive, they were able to accommodate our need for an appointment in a timely fashion. We have dealt with this dealership for over a 15 years and the services has deteriorated every experience we have had. We simply needed a diagnosis for the vehicles rear brake lights. The light bulbs were brand new, there was a crack in the fuse causing the brake light not to work. We were charged 40$ for light bulbs, existing light bulbs not returned, sure I understand that was not the policy to not return parts unless requested, however, is doing unapproved work? Likewise it was 75$ to replace a fuse, I can do this work myself and while the fuse was approved the lights certainly weren't. At no pointed did the dealership call the owners of the vehicle to discuss the issues. This is the second time we have dealt with the dealership's service department doing unapproved work. When we contacted the dealership to discuss this with them customer service refused to put us through to the service manager and did no offer a follow up call. We have requested the perfectly BRAND new bulbs back. We own a vehicle from a different automaker and customer communication is much better. Very disappointed. We...
Read moreI've purchased three trucks from gmc dealerships and this by far was the best service since purchasing my first truck! Very laid back, don't push the sales on you and rush you into buying something you're unsure of! Always see staff smiling and making sure you're okay while waiting for your service job.
The owner is the nicest I've met so far and if you are looking to purchase from a dealership who's honest and loyal to what there selling you I highly recommend Blenheim !
I purchased a package on my truck as a add on guaranteeing that if bugs don't wash off bring it in and they will get rid of them. I live by the lake so I constantly have a truck full of bugs and they are sometimes impossible to get off. I called about my issue and Jason said to bring it in to be cleaned up
They did exactly that ! They washed my whole truck and had it out of the shop looking brand new! Over my expectations. There are other dealerships closer to me but it's 100% worth the drive.
Highly recommend. Thanks for the...
Read moreI have been involved in purchasing both new and used vehicles for over 50 years and I must say this was the absolute very best experience I have ever had. My daughter had lost her car due to an accident and the past few weeks have been very stressful to say the least. We drove almost 100 kms to find a vehicle we were interested in. Every person we encountered at this dealership was very friendly and personable but kudos and special mention has to go to Scott, our salesperson. He was the best! Never pushy, very understanding and empathetic and thoroughly explained everything we needed to know. He went the extra mile to make sure we were in a vehicle that was impeccably clean, safe, and ensured we were satisfied every step of the way. When I am in the market for another vehicle (or know of anyone who is), this will absolutely be my first stop. Great deal and great service! PS We...
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