Correos de Costa Rica — Local services in Santa Ana

Thursday afternoon and my wife has made an appointment for our daughter to get a tico passport. The appointment was at 2:00 in afternoon. It is now 4:00 and there is 20 people waiting and only one person handling passports. The point is why are you guys scheduling people and making them wait for hours. If you schedule people at 2:00 then you have to be responsible for being available at 2:00. Not at 4:00 . This is happening to the other 20 people as well. Do something because it’s not ok for people that have after engagements during the work week!!!! Spend some money, hire more people, or maybe move to another better place in Santa Anna…. Your service is not good! If it means paying a few more colons , I don’t mind because now I have to spend my Money and Time rescheduling my business I have lost waiting for you people from the...

My husband and I went to Correos de Costa Rica in Santa Ana with our lawyer early in the morning to apply for the DIMEX cards as a residents. All the staff were polite and friendly. The office has chairs and air conditioning to accommodate around 10 - 15 people. We submit and signed some forms, they took our pictures. After 6 days we received our electronic DIMEX cards by email. Finally, 3 days later we received text messages notifying us that our cards were on the office, ready to pick up. Overall, the service worked...

Fui a retirar dos paquetes que adquirí por Amazon y Alliexpres y me dijeron que el pago tenía que realizarlo vía virtual cuándo en otras sucursales por ejemplo la de Paso Canoas y Golfito se pueden realizar en la misma el pago, y solamente es de 1050 colones, pagandolo virtual tuve que pagar casi 5 mil colones, y todavía me dicen que el paquete está en Zapote y no en la sucursal cuándo yo pedí que el paquete llegará ahí en Santa Ana, pésimo servicio de parte de...