ALDI Nord — Local services in Hamburg

Absolutely unfriendly rude staff. I live mainly on the countryside and don’t often come into the city for shopping. I wasn’t aware the rule of wearing a specific mask changed, so I was stopped shopping and rudely kicked out of the store. No matter of the rules but this doesn’t give you the right to treat customers that way. Customer-friendliness 0 points and absolutely unsustainable. Shame on you Aldi. That was the last time in my life I was shopping at Aldi. Absolutely disgusting. Maybe your bosses should invest in giving you a necessary refreshing course in how you treat customers and if you’re not aware that you have to deal with humans go into an industry with machines. Unfriendly and impolite staff. It doesn’t matter what Situation we’re facing still should we treat each other with respect. You failed in...

First time I dealt with this bottle deposit, we got a paper voucher from the machine, did our shopping and went to the till, she scanned our whole shopping and when I gave her the voucher the cashier got upset and said you have to hand it to them before. I apologise and said I didn't see any sign that advised this, she said there wasn't any. So how on earth do they expect people to know this (sorry if we didn't get the handbook at the airport 😅) But overall it's a good shop,...

Ein sehr schön sortierter Aldi. Die Mitarbeiter sind sehr freundlich und es wird sehr gut darauf geachtet, dass die Schlangen an den Kassen nicht all zu lang werden und somit rechtzeitig weitere Kassen geöffnet werden. Von der Lage her ist der Aldi ziemlich zentral in Bergedorf. Jedoch ist er etwas versteckt in einer Seitenstraße. Man findet aber durch Hinweisschilder an der Hauptstraße schnell zu dieser...