Axis Bank Branch — Local services in Maharashtra

I had a terrible experience at the Axis Bank Datta Mandir Branch in Wakad, Pune. The staff there seemed completely unaware of basic processes, and all they kept pushing was for me to open a bank account. My credit card had been migrated from Citi Bank to Axis Bank, and I went in to inquire about closing it. Instead of offering any meaningful assistance, they just told me to call customer care.

What’s the point of even visiting the bank if they can’t help with such simple requests? I have accounts with multiple banks, but this has been by far the worst experience. The staff at this branch are immature and lack the willingness to assist customers properly. Considering that Wakad has a high concentration of IT professionals, I expected much more professionalism and knowledge. I’m honestly glad I don’t have an account with them. Would not recommend this...

I am a customer of Axis Bank holding a savings account at your branch. Every time I visit the branch to get my passbook updated, I am informed by the staff that the passbook printer is not working, Like Seriously! This issue has been recurring for the past several visits, causing inconvenience and leaving me unable to track my account transactions efficiently.

As a customer, I rely on the passbook to maintain a physical record of my banking activities. The inability to access this basic service is disappointing and unprofessional, especially from a reputed bank like Axis Bank. I am not accepting for this reputional bank . I kindly request you to look into this matter urgently and ensure that the passbook printing facility is made available regularly at your branch. If the machine is truly not functioning, I urge you to get it repaired or replaced at...

I walked into this Axis Bank Datta Mandir Wakad branch for current account opening & asked few clarifications. Staff said they will get back to me. Next day when I asked to staff they replied that current account can’t be opened. There is no reason given. They simply denied current account. I follow up twice about reason still no response. I’m existing credit card customer of Axis bank. After this experience I will neither use any axis bank services or recommend axis bank to anyone. FYI I opened current account in ICICI Bank. Thanks to ICICI Bank for...