Fabindia Experience Center, Vasant Kunj — Local services in New Delhi

Buying in-store at Fabindia Vasant Kunj is always a far better experience than shopping online on the Fabindia website. The collection at this store is huge and amazing, a lot to choose from, and the staff are extremely friendly, polite, and professional, always ready to help. Highly recommended.

In contrast, the online service is extremely disappointing. The returns and refund process is painfully slow and poorly managed, and the customer service team shows little regard for treating customers well.

I truly hope the management takes this feedback seriously and works on improving their online service, especially the refund process and the attitude of customer service executives, which currently make for a...

For a first and second time visit...one is enamoured by the Indian colors and prints. Then on regular visits one would realise that quality and standards have declined and it makes you sad that such poor quality fabrics are used. Certainly the thread count of fabrics is on decline. Making money on the trend of ethnic wear and organic stuff ! The more shops they have opened, there is proportionate decrease in variety and quality. The ambience is classy, but the clothes are poorly designed. The rates are exorbitant for the quality of the fabric used. The thread count of some of the shirts is poor. Lining cloth that is used for some kurtas bleed color. If asked about bleeding they hide under the guise of...

I think fabindia needs some help. Firstly their stuff is exorbitantly priced. Then when you find something which you like, it's really difficult to get it in your size. Or the house decor items are generally out of stock. It could be a coincidence that it's happened with me everytime, but it feels that the store is full of sale items ( odd sized stuff or stuff which is not generally selling) being sold at regular rates. As if they are making up for the loss during lockdowns. Their site is excruciatingly slow. Overall it's just not the same anymore. For...