Aelia Duty Free — Local services in Catania

I Will recommend you to be careful when buying anything from this shop. Yesterday I bought 2 parfumés from there. After my security check and immigration I saw that one of them was leaking in my bag, completely packed and not unpacked by me. I asked the immigration guys to allow me to go back to the shop and to change it. The ladies working there told me it’s my fault and that I broke the parfume ( idk how this is possible to happen when it’s unpacked). They didn’t replace the parfume on the contrary they were harsh and arrogant with me. I’ll attach the photos showing the damaged parfume while it was still unpacked. This was emotionally challenging for me as they disrespected me and also the parfume bottle damaged my purse given to me by my mother and it damaged all the things inside my bag ( headphones, documents, car keys). At the end I opened the parfume pack at my home and the bottle was completely empty. I believe that it was damaged from the beginning but in the shop they kept it on the shelf without anyone’s knowledge that...

9-Feb-2025 UPDATE! New Year, new warning! Beware! Cost of half a litre of bottled water has gone up 45%! Now “here” €2.90, huauh!

Shameful😕 Half a liter of bottled water €2.00! It is more than it cost at Milan Linate, and more than it cost at London airports. It is a mistery to me why water should cost more in Catania airport than in many major European airports (except Paris😏) - All places at CTA airport sell 500 cl. water at €2.00… yes, the airport “cartel” works well at this airport too. Beware tourists and visitors! Avoid...

Tonight i had a 3h delay on flight so i walk in Bottega dei sapori to buy a wine and some ham and back hour after to continue to buy i take yearly 130 flight average all around the world rarely i found so professional competent kind people in an airport shop as Vanessa and Giuseppe Lo Valente to whom go my gratitude and my sincere Thank you to as in alchemic process mutate a nightmare in an...