Monastero San Silvestro — Local services in Cortona

This accommodation was a welcome surprise with its very picturesque buildings and grounds. We were very comfortable in our cute 2 bedroom apartment on the ground floor. |The manager gives you a brief rundown on the electronic gates and rooms. They are beautifully scented with Tuscan oils. The beds were very comfortable, and the bathroom had soft towels with plenty of hot water with gorgeous Tuscan shampoo and shower oils. The kitchen was adequate for basic cooking. However, remember there are no supplies other than 2 coffee pods, a few tea bags, and one complimentary bottle of water. We swam in the pool, which was cool but very clean. They supply a pool towel each.|Suggestions we think would have made our stay even better:|1. A compendium in the room explaining the heating / cooling systems. Also, there is no information regarding key drop-off if you leave early and the gate is locked. We had to climb the gate. Despite the manager giving you a number to message, the reply is not instantaneous, and all this can be covered in an information booklet. It's a very easy fix |2. A dish rack that you could sit over the stove top and drained back into the sink (nowhere to put washed dishes as stove top right next to sink)|3. Spare tea-towels (only 1 provided for 3 days)|4. Given that there are no washing facilities (that we knew of), more than 1 bath towel would...

Very impressed with Monastero San Silvestro. My fiance and I booked our stay very last minute, and even though the owner had left for the evening, he had no hesitation in returning to get us checked and settled in.

The estate is beautiful. We were lucky enough to be the only guests that evening and had the full estate to ourselves. The owner returned, and was extremely helpful, when we struggled to turn on the heating. He couldn't have been any more helpful and helped with a smile throughout!

The apartment was very well furnished, and although we only stayed for one evening, I would have been very comfortable staying for much longer. I bet the atmosphere is amazing during the...

We were a little disappointed in this place. The room was large! In fact it had a living room and kitchenette. Unfortunately the chairs in the living room were so uncomfortable that we never sat in them. The ac wasn’t working when we first checked in, but they sent someone up to fix it. Then lasted that nigh the hot water wasn’t working, and the next morning they came and turned that on as well. When we asked for another roll of toilet paper we were told we had to buy our own, which was pretty odd. Eventually they gave us another roll, but said that was it. Otherwise people we friendly and it is close to Cortona (not...