He Waka Tapu — Local services in Christchurch

Attended he waka tapu residental in christchurch, however I reside in dunedin, while in he waka tapu you develope relationships with everyone there, developing a sense of hope and connection with people that seem to understand and support you through your recovery journey, naturally being an addict you become almost reliant on there on going support and are told that he waka tapu will be there to help you in your aftercare plan you make with them while your there, and that they will help you and stay connected, and that they care so much about you and your recovery and that you are worth it... come graduation, I (like many others that have attended residental) was headed back "home" being out of the Canterbury district. It has now been 8 weeks for me since graduating, and I have not had one text, one email, one phone call, one missed phone call even... from anyone at he waka tapu to see how I am coping, to help me with my aftercare plan, or to see whether I relapsed within the first 48hours "like the high stat percentage of people who leave any rehab" dose. I feel completely insulted, disappointed, angry, sad and all the ugly emotions towards he waka tapu now, I feel like I was mislead to believe that they cared enough to even send me a text message, let alone a phone call, I feel like they preformed tricky on me while I was at residential and opened up all my wounds and trauma and gave me the impression that they would continue to help me manage all of this sober for the first time in my life, hence rehab.... only to be chucked out and forgotten instantly... they built me up only to smash me down 10 fold. I feel completely let down and have lost all respect I had for he waka tapu. They should not be aloud to take in anyone that doesnt live in Christchurch if they cant uphold the aftercare plan with them once they leave Canterbury. As long as the boxes on that piece of paper have been ticked and you have graduated and left, they couldnt care less about you after that. So now I've been left to somehow maintain, recover, heal and hold my sobriety, all alone, and cope with everything, "I've spent my life suppressing with drugs and alcohol", somehow? I've spoken to other whaiora from he waka tapu that also lived out of christchurch, and they feel the exact same, and also havent had anyone contact them. So this is my review. Thanks...

I am extremely angry that this outfit will be the new needle exchange!

One of my friends works here and has said they really don’t know what they are doing regarding the needle exchange and is essentially a case of the blind leading the blind. They said a significant number of staff are quietly very unhappy about the organisation taking on the needle exchange contract as they feel it’s not a good fit for them. Some are concerned about the risk to their clients who are trying to be drug free. They have no idea what they are doing and have more contracts than they can sensibly manage and deliver while maintaining quality.

I tried to get some help from this outfit a while back and was repeatedly ignored after taking my details / filling out forms etc and then I hear nothing. Absolutely useless.

Not one person in my associate group wants to use these guys for getting equipment. We don’t have any reason to feel comfortable engaging with them. We are all stockpiling equipment to avoid having to go there once they take over lol.

If you really cared about OUR community, you probably would have shown some interest before getting involved..??? Maybe consulted with the community??? But no, seems more like a case of seeing some dollars and thinking jackpot! The community deserves better than this. Nobody wants to come to Paige’s road for equipment with everything that...

Registered with He Waka Tapu mid 2024 for some help with some issues. Out of work for a long time was struggling to find a purpose and things to occupy the mind. Started out great loads of support. After Christmas 2024 my Navigator left and I was told funding had been withdrawn and they could no longer help but I was welcome to come in if I needed to talk. Messaged a few times to ask for help..ghosted. Then a call "come in we can help" little chat signed the important piece of paper to say they can shear my information..ghosted again. Couple months later called asked for help had to do a hardship withdrawal went in little chat was told they can help with my hardship withdrawal gave them all my documents to process it,signed the shear information sheet..ghosted again. Still havnt heard from them,had to hurriedly complete another set of hardship withdrawal paper. To late 13 days and I'm homeless can't afford storage for my belongings so everything will have to go on the street. 54 years old homeless. These people are another help agency that help them selves by using your information to get paid. Needs to be shut down just taking advantage of...