I am incredibly disappointed with my experience at Oderings Cashmere. After the Covid lockdown, I tried to redeem a wedding gift voucher that was just a month overdue. Management outright refused, stating that the lockdown was not a valid excuse. It’s outrageous that they took the money but won't honour the gift card. Their lack of consideration for customers is appalling. As I work on my garden, I can confidently say I’ll never shop there again. Save your money and look elsewhere—this place clearly doesn't value its customers!
Note: The “Covid policy” was not upheld and the voucher was...
Read moreDo not order pizza, they do not have a pizza oven so the pastry base is soggy and not cooked. I sent it back and after waiting about 15 mins. it came back warmer from being zapped in a microwave but the base was still inedible. I was in a group of ten ladies, the only other lady who ordered pizza had the same soggy base. My dessert was put in the fridge when I ordered it and sat there until I went to the counter to ask for it. Our group will not be booking here again. No compensation offered when I complained the second time, just " oh sorry, I will...
Read moreIf you enjoy flowers, beauty, and great customer care, this place has it all! I needed a specific type of flower for a ceremony I am running tomorrow that isn't really in season. Despite this type of flower not really being in season, Anna helped me over the phone locate something suitable that they had in stock, and when I arrived, wrapped the flower pot in paper with a bow, making it presentation perfect for tomorrow's ceremony. Thank you for the help and for going the extra...
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