SeaLink - Half Moon Bay Ferry Terminal — Local services in Howick

I have had very bad experience today, booked to go on 3:00pm ferry from waiheke to half moon bay but they cancel it put me on 7:30pm without any notice its been booked before a week they let all other trucks gone on ferry ignored my truck , three ferries comes after 3pm but i have asked they didn't let me go on but all other trucks , all of their staff ignored me while i sit in my truck for four an half hours none of them come to me explain anything as i am heavy vehicle driver I can't work over hours i have explained but they didn't listen to me this very irresponsible behaviour by the staff , so the freight needs to be delivered same day 4:30 i missed it and i have to come back in the morning 6am next day from half moon bay to waiheke it's missed as well none of their staff was cooperate while i was explaining . my manager tried to talk with staff to pay reparations because its cost us lot due to miss deliveries but staff didn't listen ,this is very...

Sea Link is our favourite ferry company from Half Moon Bay Ferry Terminal to Waiheke Island Kennedy Point Ferry Terminal.

We usually park our car near Half Moon Bay Ferry Terminal where there are plenty of parking space. The price of one-way ferry ticket is NZD27 for adults. Return ticket to Half Moon Bay costs NZD28. If you are students, you will have a discounted price. If you are SuperGold Card holders, you can apply for Auckland Transport Gold Cards. All AT Gold card holders enjoy free ferry ride after 9am every day.

Staff are all very friendly and helpful. I usually have chats with them on the ferry.

There are not many people taking ferry to Waiheke Island from Mondays to Thursdays so you are advised to take a ferry to the beautiful island except Fridays, Saturdays and Sundays.

We highly recommend you to take your car with you for a long weekend trip as it costs only NZD400 for trips to Waiheke Island and back to...

Well unlike a good number of reviews I found the Sealink experience most unimpressive. We booked our tickets online on a website that needs a lot of work. The “print ticket” link didn’t work. On arrival at the ferry we waited with other passengers to board only to be told we needed to pick up a ticket. In the office after waiting in a queue we were told “no you don’t need ticket. Your email confirmation is ok. The outside staff will sort you out”. The outside staff were not happy that we only had email confirmation but no ticket. This is a service used by tourists. Chinese people in the ticket queue were having a lot of trouble. My recommendations. Improve the website. Provide a Q code on the email confirmation and scan people onto the ferry. Forget printing tickets. Tourists don’t have printers. Improve the signage at the terminal. ...