Kena Kena Superette — Local services in North Island

Earlier in day they let me heat up a pie from the fridge, I then come back a good while before closing time. And purchased the same type of pie from the same fridge, and could not get it heated,l. The man at the register was very disrespectful and had a bad attitude right from when we walked in. The man would not tell me what time they were closing and wouldn’t give a refund for the item handed to me just seconds before, the man told me not to come back after asking for it to be heated like last time, and then asking for a refund after I was denied Heating. Overall a really bad service from the man at the counter and I didn’t feel welcome at all. I would give 0 stars...

My little girl said she got the wrong change back and told she still owes this much 💰 She's really good at maths and this shouldn't happen to our tamariki when parents aren't around

I was in there one time and i overheard the guy tryna scan customers products already bought next door Mrs shopkeeper was cool good with people 💯

If the keeper was at the counter constantly they would be able to save confusion see what has already...

after the encounter I had with the indian guy at the shop tonight, we wont shop their again. He needs to go do a communication skills course on how to talk to customers, especially locals.

His wife is a wonderful person, polite and so easy to talk too, shame...