āāāāā 5/5 ā Excellent First-Time Buyer Experience at Ford Otis Manila!
I recently purchased my first car, a Ford Territory Sport, from Ford Otis Manila, and I couldnāt be more satisfied with the entire experience. Iād like to give special thanks to Cuthbert Garcillanosa from Ford Manila, who guided me every step of the way.
As a first-time car buyer, I had many questions and concernsāespecially when it came to bank financing. Cuthbert was incredibly patient, knowledgeable, and professional. He clearly explained the process, helped me secure financing, and made sure everything was handled smoothly and efficiently.
Thanks to his excellent service, I felt confident and well-informed throughout the entire transaction. I absolutely love my new Ford Territory Sportāitās the perfect car for my needs, and the whole experience was stress-free.
If you're a first-time buyer or just looking for honest, top-notch service, I highly recommend reaching out to Cuthbert Garcillanosa at Ford Otis Manila.
Five stars all...
Ā Ā Ā Read moreI can't believe that the process of buying a new car takes a whole day. And this was not an impromptu appearance at ford. It was scheduled a few days in advance. The "new" unit was muddy and unclean (before they cleaned it up) that we even thought of cancelling our purchase. Where do they store their units? In a farm somewhere??? Im not a competitor attacking Ford Otis. I was their client buying a new car. Their sales process need a serious revamp.
*Note: My purchase was...
Ā Ā Ā Read moreFraud! They asked for reservation fee of 5000Php but will not process your application. When you ask for your refund, they will pass you around to someone else and won't provide the name of their manager. No one takes responsibility. They will not give you your refund! It did not just happened to me but to my relative as well which I referred to their branch. Worst service you'll...
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