Alexa's Beauty Factory Shop — Local services in Gauteng

Their prices are good, nothing to cry home about, however their attitudes are lacking and disgustung to be honest. They should not be in a job working with customers. I came here after work and I do give them their due that their closing time is 4 o clock however I was RUSHED out the shop with a choir of all staff rudely repeating that we are closing!!! Lights turned off and in a blur I was herded to the till. With no customer service and no help when I walked in, no one offered to help with anything however the gentleman did come check that I wasnt stealing or opening anything I shouldnt be, when I did ask about a brand he laughed and said I dont know. Obviously I didn't exect the shop to be kept open an extra hour for me but maybe a 15 minutes heads up would be nice instead of all the staff announcing and herding the unwanted customer out the door would of been appreciated.

I was there to buy quite a few items but I will not step foot in there again.... Will that make your company go bankrupt? No it will not, but I find it warrented after your treatment. ☺️ However you should know that your customer skills are lacking and I too deal with customers and staying open 15 minutes later, smiling and showing kindness will enhance your business name, reputation and your...

I visited Alexa’s for the very first time and my expectations were more than exceeded, I was assisted by Masie and I can safely say that my make up journey has completely changed for better from this onwards. She advised me from all aspects and with each product she tested on my skin she understood her products and skin types. I am so happy with the products she suggested and I have a beautiful make up bag too. All my skin care needs were met and I am grateful to Masie for the beautiful shopping...

It's okay...

I was looking for a PINK smudge proof lipstick...

Great staff - helpful and supportive Cost effective - not really, items are similar to the stores Distance - "Far" to get to

I spent R714 on clear mascara, small red and pink lipsticks, 2 eyeliners, hair food and cannot remember one other item.

The small Revlon colorstay lipstick was R190... Plus the distance to get there.

I could have gotten these somewhere close by at...