BAUHAUS Málaga — Local services in Málaga

Good afternoon, I want to mention special thanks to your employees, one of whom works at the entrance of the store where invoices and information are issued, the name of this employee is Sandra! This employee is a complete professional for me, firstly because she speaks English, secondly because every time I buy something from Bau Haus I always ask her to come and translate for me from Spanish to English since I don't speak Spanish, she always takes the time with great patience with me to help me, for which I thank your company, for having such professionals with language, patience and a smile towards us, the customers! 🙏🤝 Your second employee is called Beatriz, she is in the kitchen department, today I was with her for a project and opinion on two kitchens that I will be doing, I also congratulate your company Bau Haus for this employee Beatriz, she also speaks English for which congratulations to this professional! 🤝👏, Today she took the time to do both projects for me, gave me wonderful ideas for combinations of layouts and colors for these two kitchens, for which I was very happy that these will be my two kitchens, I will do the kitchens in about two to three months after the renovation of the house in Fuengirola is finished, I will tell you one thing, I will order the kitchens from you, because I like the ideas of your employee, for me she is an exceptional professional, I am satisfied with the quality and the price, Thank you Bau Haus for the professional services you offer! 🤝🙏 I also thank all the other employees from your store in Malaga, they are also professionals even though they do not speak English! 🤝 A little information about me: In my country Bulgaria I am VIP CUSTOMER OF BAUHAUS WITH SPECIAL CONDITIONS AND DISCOUNTS! Best...

I have an account with Bauhaus. I wanted an electric motor mower to replace a "chinese one". I wanted to buy a Black and Decker. The website implied that it was only available "online" with free delivery on the model that I wanted. There was no "click and collect". If you live in the countryside there is a huge problem with delivery the goods often being delivered to an unknown person. A hardware shop offered to accept the goods. Delivery was promised within 2 to 4 working days. After a week it had not arrived. Bauhaus had contacted me via my email address when I had changed my password; online the order was shown but no delivery details shown. I contacted the company on the Wednesday evening and they came back to me on the Saturday afternoon saying there was a problem with the payment. A friend kindly took me to the store and with the same credit card I paid for the model that I wanted; taking a photograph of it...

Never buy from Bauhaus online in Spain. We have now waited more than two weeks for a kitchen countertop to complete our kitchen.

The delivery company called 5 days ago telling us they would deliver the day after, but they never came. We have been in contact 3 times with Bauhaus but nothing happens and we don't get any updates on our delivery.

We get a ton of excuses all the time, that they are busy, there's been one public holiday etc. Unfortunately this is one of the companies here in Spain that doesn't care about their customers, which in fact is the key reason why they exist.

We've been using bauhaus in Denmark for years with great service, but here in Spain it's...