Domino's Pizza - Horwich — Local services in Bolton

I ordered a dominos on Saturday 16th and they had got the order wrong, I rung up and complained and we got a complimentary pizza for the next time I rung up and ordered, today me and my friend got it again, Sunday 17th, the pizza was again wrong it had mushrooms on, I am allergic to mushrooms so this was quite risky for me it was my friend that noticed the mushrooms, the pizza was also burnt. The cookies were cold and not cooked properly. This isn’t the first time my dominos has been messed up. I am shocked with the products and services recently and as a regular customer I am very disappointed and I will not be ordering as much as i usually do. On the plus side, the food was...

Ordered delivery. Missing dip and wrong wings. I called and they apologised and offered to replace and send the missing sauce. Took 30 minutes to arrive. When they arrived, they were the wrong wings again! I drove to store to get a refund and had to argue with both the manager and the area manager to get this as they told me it was company policy to not refund unless I brought all of the food back. I explained that we had eaten the pizza (albeit without the sauce we ordered to go with it) whilst waiting for them to send the wrong wings for a second time! Really poor service in the...

Spent over £50 between couple of us just to get home and pull 30cm long strand of hair from my mouth, I go back with pizza and hair to complain and ask for some refund back. Told manager not in do I want a replacement. As if I felt like another pizza after almost throwing up from last one and family not interested anymore in their pizza. 5 days later and several phone calls, manager still never been in touch. Poor customer service, poor handling of complaints. Would stay away from Dominos Horwich, not...