TOP CLASS DEJAVU — Local services in Chelmsford

Sorry to be writing this review as the people who work here are skilled at what they do, I'm just disappointed at the lack of transparency on pricing and slightly dismissive attitude when I complained. Last couple of times, I accompanied my 14 year old and both times at the till charged adult price, reduced to child price when questioned. Today, he went on his own, and when getting ready to pay, asked what age for adult price and was told 15. Then when asked his age said 14, and was then told adult price started from 14. I went over to complain, was told adult price starts from 13, and always has done! Would be helpful to write this on the price list...but not for us as I won't be returning...which is a shame as haircuts are good and I'm keen to support a...

Have been taking my boys here for 3+ years. When they were really small all the staff were so patient and kind and really help you out. They never make you feel rushed or are annoyed if the children aren't behaving. Both now love having their cut and sit really nicely. All the people there always chat to my children with respect and make them feel seen. I wouldn't go anywhere else now. Thanks to...

I have come here for many years in fact, since they opened. I have always returned as they have very reasonable and affordable prices, always take the time and effort to produce a proper hair cut and have very friendly and professional staff. I have been seen to by a range of their staff and the great quality is the same all-round. I will continue to use their top class services here...