Anika Balti Express Leicester — Local services in Great Britain

I am using my sons log in.

But I had order from here about an hour ago. For my dad. The driver had taken 15mins get to the flat he refused to take the food up, to top it off the driver then swore at my dad shouting "If you want you're f**king food then come down & get it". I rang up the Indian restaurant on the behalf of my dad for the restaurant manager to say "well I've told the driver to take the food away" couple of things I need to say to you.

1. you need training on your customer skills they are appalling. learn manners and respect for your customers.
2. if that's how you treat your customers then don't be shocked when customers treat you like it. Therefore I will be leaving a one star on my review! Such a ashame really we normally...

Poor quality service. Ordered at 8:30pm on a thursday night. By 10pm there was no sign of the food so we called to see where it was and were told it would be another 30 minutes because they hadnt seen the order (we ordered online). Which would mean we wouldnt have had food for at least 2 hours after we d ordered - most likely longer as i doubt it would have been out in another 30 minutes. This isnt the first time theyve done this and they never apologise. In addition to this we ve had food on other occasions that wasnt properly cooked - including meat so we were both ill afterwards. Now have the aggrevation of getting a refund, fortunetly I ordered...

Avoid I orders 1 non veg and 1 veg paneer dish as I am pure vegetarian. As I went in for collection, food was still in process. I was able to see the cook is making my food. I found the cook is using same tools to mix curry for veg and non veg. I was shocked. After prepared he put curry in separate containers. I told him why he was using same tools for making food and feeling the container with same tool for both veg and non veg. He accepted his mistake. Please avoid veg food from this restaurant as they don't respect or realise vegetarian.theu are not trust worthy.... I won't order...