Ryland Bentley High Wycombe — Local services in Great Britain

Not my local Bentley but due to the delay I thought I’d call around. Came across these guys; Service seemed good called they had booking straight away and collected the car bearing in mind they’re not my local Bentley it was about an hours drive. But then what turned out to be simple fix they spent hours on taking the car apart only to be told nothing was found. Then software update was done fault was cleared and issue was sorted…so my question was why spend all them hours then do this why couldn’t that be done first. Apparently it’s a process they have to follow. Having recently been in for a service at my local it’s seems like I was misinformed and had it come to them it wouldn’t have been hours rather it would’ve been done the correct way round saving me 100’s. So if you’re getting a quick booking large bill for hours spent then...

Started the search for a big birthday treat and decided to pop in and have a look at a Conti GT. This model and manufacturer was not on my radar, but what a warm welcome at High Wycombe. The lovely receptionist was also product aware and then handed us over to Andrew Bradburn in sales. My wife and I were talked through the various options/models and encouraged to drive the demo. We haven’t done that yet, but I’ve now started to look in the Bentley configurator and at some nearly new used ones. I’d been looking at Porsches, at the neighbouring dealer, but they didn’t engage with me or my wife on two visits and we’ve closed that avenue down. Andrew and team have really turned my head to the product and it felt a very special and warm...

Incredible service from booking to appointment, Paul in service is very accommodating, showed us around the site and also the work being carried out on our vehicle. Stef was also extremely welcoming during our visit and Neil, head of business made an effort to come over and say hello and make sure all was well. Sales manager James & technician Luke also very helpful. Completely different experience to most dealerships you visit, warm, welcoming and make you feel valued. If I could score higher than 5 then I would, already booked back in for our other vehicle to have some work carried out with...