Maya Blue Wellness — Local services in Liverpool

If Little Britain had a spa...

As a qualified holistic therapist I can tell you the Maya Blue Wellness spa is an absolute shambles. Booked the Lighter Legs treatment - £60 for 40 mins and a £3 forced service charge pre-treatment, which is advertised as massage and exfoliation of the feet and lower legs.

The sole of the foot was brushed twice, pressure was too superficial, and we were rushed in and out so from being collected at reception to leaving the room it was less than 40 minutes. This left us feeling unsatisfied and not cared about. Also to get to the treatment room you also have to walk through the thermal suite with no overshoes where people are bathing.

I complained that the treatment was mediocre, rushed and not as advertised and the spa manager said she had reviewed the CCTV and gave very different timings to the ones we'd seen on our phones, actually trying to gaslight me.

Out of everything that was poor about the experience, this was the part that was unacceptable and unprofessional.

I escalated the complaint to the Titanic Hotel managers and even though they astonishingly confirmed that we'd been lied to, they said the inaccuracies were not significant, defended all the marketing and practices, and didn't offer anything more than free use of the thermal spa which is an unhygienic place, and a few pounds for the time missing off the undelivered treatments.

Not worth the £126, save your money and go...

I just got a massage here today with my mom and we were so disappointed!! If you are someone who has ever gotten a massage before and therefore have any expectations of how it should be, DONT WASTE YOUR MONEY HERE :(

It felt like it was my therapists first day and she didn’t know what to do.. literally wasted my time laying there having her gently press on my arms and legs. She took so long in between replenishing oil, like 40-50 seconds. I was completely taken out of the experience. The actual massage on my back lasted maybe 10 minutes out of the 90 we booked. When she flipped me around to face the front she pressed on my shoulders a couple times but applied almost no pressure into actually massaging me. This place is a scam it seems! I was looking forward to this so much, we came from America to Liverpool to see family and we will tell everyone not to spend the £ here on such a...

I was given a pregnancy package voucher at my baby shower and booked to relax and wind down. I was really unimpressed with the massage. It says 55 mins on voucher and the massage was so rushed I was in and out within 35 mins. The massage itself was not great although I’m pregnant I was asked what I wanted to concentrate on and I felt like the girl barely touched me and if anything felt more uncomfortable during the treatment. The facilities are lovely but again not good for pregnant woman the pool is gorgeous however there are jets and fountains on near enough every side post of the pool so I couldn’t really sit and enjoy. I have been to titanic and stayed overnight before and enjoyed it but coming back pregnant can honestly say I would not recommend to...