Da Vinci's Pizza — Local services in Sheffield

Recently been taken over by new management, gone way downhill. I ordered a couple of pizzas and a garlic bread, both pizzas turned up burnt, and I really mean black and hard on top almost as if the staff thought “f@&k it throw it in” the garlic bread was fine...I phoned up to complain I had been ordering here for 3years previously, the man on the phone didn’t apologise or offer to replace or compensate me on my next order, basically said “next time we do extra good for you” to my response which was there will not be a next time and I’m writing a review on you, he seemed fine with the loss of custom lol as I explained this was a delicious place for pizza however since new management came in November 2017 it’s gone from 5star to 2star, hard crispy pizzas disgusting...

I have always got collections normally from this place but I decided to get a 12" margarita pizza for delivery.... I didn't ask how much it was going to be... when the delivery driver got to my door (bear in mind its 1 min drive away, not even far) I got charged £14!!! That didn't seem right, so I looked on the website and it was £8!!

So i walked up to complain and see how it cost £6 for delivery when it is not even far, had to argue just to get the difference of money back, fair enough I got it back but you have the wrong attitude towards people. Food is average not amazing anyway and now you have lost my custom, fix up your customer service and don't think you can take advantage of people, because we ain't going to take...

Customer service here is DISGUSTING. Everyone who works there always seems really miserable, and like they don't care. I felt very unwelcome when I came in to order. I ordered a couple of cans of drink also, but they forgot to hand them over. When I asked about them, the older guy, with short dark hair just shook his head as though I was causing him an inconvenience. You're better off walking a little further up the road to Pizzas R Us. Whoever runs or owns this place needs to...