ALDI — Local services in Staffordshire Moorlands

I'm so happy to have a recently opened Aldi in our area. I popped in today for a few items, quite busy but I didn't have to wait long at the checkout. My only issue is with the smaller sized trollies, the loop of the basket in the centre of the trolley near the handle, where I normally hang my shopping bag, stops short at the top of the trolley, the larger trollies extend up from the basket by a couple of inches forming a "peg" to hang your empty shopping bag on as you walk around. It's only a little thing, just aggravating and, as the loop is there, why didn't it extend like all the other, larger, trollies. I feel that the layout of the parking spaces is better, it seems to accommodate today's bigger vehicles. A good experience which I shall be regularly repeating, despite the trolley issue. Thank you Aldi. Visited again today, lots of Halloween and Christmas stock on the shelves, I remembered the all butter, sloe gin, mince pies from last year and bought some, which we had for after dinner today, every bit as lovely as I remembered. Thank you. 29/09/23 Yesterday I shopped at Aldi in Biddulph, I bought £103.00 worth of excellent goods, unfortunately one of my items, a German peppered Salami had not sealed properly, which I took back today, the manager I spoke to exchanged it immediately and told me to tell the cashier that the exchange had been authorised by a manager, perfect, so pleased, I "bought" another pack and 4 lots of butter for my Christmas cakes. Customer service was excellent as were customers who, once they noticed I had only 4 X butter in my shopping allowed me to "jump the queue' I was so happy that when another lady liked my shopping bag I gave it to her. Thank you Aldi. 4/3/24 I visited Aldi again today and managed to spend an awful lot of money, however, there were bargains galore, I bought an excellent Italian red wine on offer down from £6.79 to £3.99 and a New Zealand Marlborough Sauvignon Blanc down from £9.99 to £3.99 wow who would have thought that you could buy a decent bottle of wine at £3.99??? There were chutneys and curry sauces etc on special offers, all of which I bought, a most satisfactory shop today. At the check out all of the serviced tills were closed, I was fearing the new self check out until a delightful assistant came to my rescue and helped me to put all of my shopping through the self check out...

I have used the Aldi store in Biddulph since it opened. When it opened all was great but over the last couple of months I've noticed a lot of empty spaces on the shelves, especially in the fruit and veg areas and even the fresh Meats. It gives a poor impression with so much stock missing as the fruit and veg is placed as you enter the store. The branch boasted a shutdown for "refurbishment" at the weekend so I was hoping that upon entering the store this week it would be fresh and the shelves full, how wrong I was. Indeed they have moved a lot of the store around, for no apparent reason, added some lights to areas and tried to rejuvenate the tired bakery shelf area by adding yet more lights but seem to have missed the point. If you are going to improve product display, maybe try having products in stock to display. The only food lines in abundance are in the tinned section! At the moment I cannot shop outside the confines of Biddulph but if I could I would honestly not use the Aldi store here anymore. Why the shelves are so bare I do not know as the other large supermarket in the town has more stock at anytime. If you had never been into the store before you would assume it was struggling or even getting close to closing down. Aldi pull...

Unusually bad experience shopping at Bddulph Aldi today. The gentleman on the till was rushing so much, he asked me to push all my shopping closer to him while I was still getting goods out of the pull plastic trolley on the floor, in order for the next customer to load theirs on the conveyor belt. He pushed my goods so close to the end it was squashing all the breads, cakes etc. Sometimes you have questions about your exprience while shopping and whether scanning was done at a reasonable pace when paying, however, not today, so published it here in the hope this will be rectified in future. The store was reasonably quiet...