The Packhouse — Local services in Waverley

I absolutely love this place! It's a treasure trove of vintage style pictures, kitchen ware, bathroom items, ceramics, clothes, furniture and numerous other little bits and bobs for your home. The rooms inside are all beautifully and thoughtfully styled. There is also an outdoor area with a very eclectic collection of items for the garden from pots to garden chairs, all with a cool, unusual twist. The building is an old mill. It's a rabbit warren of little rooms over several floors with surprises round every corner. There is a small outdoor cafe with some seating inside individual circular pods. A bigger cafe with comfortable indoor seating would be a big improvement ! There is also a restaurant next door on the premises. I'm not sure of the opening hours or how expensive it is. You need several visits to explore everything. Prepare to get lost in the labyrinth - but...

I have always loved going to The Pack House and go probably once or twice a month as well as use their restaurant. They sell the most beautiful and unique items and have bought so much from them. However I have been left feeling very disappointed recently as I bought 2 sequin skirts for Christmas with the idea of trying on at home and bringing one back. I took them home to try on, was ill for 3 days, then chose the skirt I wanted to wear that weekend which was the 7th day. By the time I could take it back, they told me it's out of the 7 day return policy by 3 days. I emailed them asking them to waiver it on this occasion as I'm a regular customer and they didn't bother to reply. 7 days just isn't enough time. Please please be a little more helpful and give your customers longer. 14 days would be much better, especially around the...

I will start by saying that the staff here are fantastic. They were unbelievably helpful and friendly and that alone makes the experience amazing, compared to big retail chains. I found this place through Facebook, and after seeing some of their beautiful drift wood sculptures, I had to take a look for myself. It's beautiful garden art is definitely heaven for a garden lover, offering a wide selection of decorative sculptures, plant pots, bird houses and the list goes on. Further more they have an enormous range of house hold items that are out of this world beautiful, all with in a huge maze like building. If that wasn't enough, there is also a cafe for you to enjoy a well earned rest after looking around. Definitely recommend a visit.... I know we will be...