Ceramic Supply Chicago — Local services in Addison Township

Lately, when you go into the store to buy clay, they act like it’s a big inconvenience if you didn’t previously order it online for pick up. You’re an art store and if you can’t handle the public, why are you still open to the public? Secondly, I tried to order Clay online this morning, just two boxes, and their system was not working so I could not do it. I called the store and spoke to someone and let them know that this was happening. I then drove out to buy the clay and there’s a sign on the door that they’re closed today and sorry for the inconvenience. Nothing was said to me when I spoke to the man on the phone about them being closed today. It just seems that the customer service here has seriously slipped, and I never had these issues before. I’ve spent quite a bit of money with this company over the years and feel like I need to start searching for...

Dan and the staff here are absolutely great! Dan is very knowledgeable, patient and a great resource. He helped with advice for a beginner, and even gave me some resources to get started. When I wasn’t sure if there was an issue with a wheel I had purchased elsewhere before meeting him, he let me bring it in and checked it out for me. Also, when I asked for advice on a kiln, he gave me great recommendations on getting started instead of just selling me a kiln (which he easily could have done). This place is great, well stocked with tools and a wonderful spot! I highly...

Being new to pottery, the whole process can be a bit overwhelming. My first visit to Ceramic Supply Chicago was disarming and educational. My partner and I were greeted with a warm smile and and an education on the different types of clay and their various benifits. We walked out with more confidence than when we walked in and are happy we found our new "spot" for pottery supplies and information. I look forward to...