Ever since I moved to this house, I've been having problems with mail coming up missing, chime cards, Cash app cards, eBay ect. Stuff not showing up, stuff that they said got on the truck but then wasn't scanned at the mailbox and have no idea where it is and sometimes don't even bother to go back and see where it could be. I get the notification 'out for delivery' and then it stays on 'out for delivery' for a week and I get nothing. When I try to talk to them they try to get me to claim it as 'package not delivered' and get my money back. But that's not them, it's YOU, it gets HERE and doesn't get to my mailbox. Something is wrong in THIS location because I'm not the only one complaining about this. If anyone owes me money for my missing packages it's USPS who...
Read moreI know some businesses are still understaffed and it’s understandable however!!!!!!!!!!! I moved into my home January 1st and my neighborhood has cluster mailboxes so it requires each resident to have their own key, needless to say I’ve yet to receive a mailbox key and today marks two official months. Every time I go to the business I’m told the supervisor has to rekey the box, well I’m beginning to think they don’t have a supervisor at all. The best I can do is hope Im home to catch the mail carrier at the box at this point. I do believe they show professionalism and customer service inside the business but not when they have to physically leave and do their job so when im being inconvenienced, then those two qualities...
Read moreWent in and asked to get a new mailbox key, they sent me to the packages window. Waiter 35 min in line and then 10 min at the door for someone to help me. I finally rang the doorbell to see how much longer it would be until I got help because I had an appointment to make and no one came. Talked to a lady who seemed to be in charge, she said they were changing people in the back. Finally get help from someone who seems less than happy to have a job, she tells me I am in the wrong place and I need to go back to the original window that had sent me there. Then proceeds to waltz to the back to give me a paper (no intent to hurry at all). I ended up having to leave without taking care of it and was late 5 min to our...
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