An employee named Peg. She may be an assistant manager I think? She has on numerous occasions treated me or my family members rudely, very unfriendly & absolutely unwelcoming. I went because I got an email about the toy sale. On it I found a Star Wars walkie talkie for 50% off. It showed regular price at the store. I opened my Target app & scanned it, the scan verified the sale price. At checkout I stood by Peg with my light on for a while, she did not want to assist I had to ask, she reluctantly walked over and said "what do you want" I breathed then said this isn't ringing up for the sale price. I tried to show her my phone. She tried to ignore me at all costs, turned her back to me & looked up the item on her hand held Target computer. She did her thing then said "there you go" and started to just walk away. Not once even making eye contact with me, no nice words, nothing. I asked so I see you went by that computer only, not looking at my phone, are you not able to go by the Target app on my phone. She said no were not we can only go by this, indicating her hand held Target computer. She seemed hostile so I left it at that but more often than not the employees don't have one of those in their possession. So what then?? I don't think she was truthful with the "new policy" and falsely represented Target...
Read moreI have been using the Altoona target as my home store for almost 10 years. No problems until recently. I have to the store multiple times in the past two weeks to purchase the arm and hammer munchkin diaper refill bags. All the employees have told me they should be out any day. Well today was the last straw I'm tired of having dirty diapers in my trash can for daysso I decided I would just ask to order them at checkout since it is a target brand only. I showed her the picture of the item from the target app on my phone. The cashier asked the woman supervisor wearing a black and white striped apron about how she would go about doing that. The supervisor told her no that my only option is to buy online. I asked if I had to pay for shipping. She said not if you use your red card. I do have a red card but what about all the people that do not have credit, they are punished and have to pay more because they can't order in the store?! This is new to me and I have never had an issue until my conversation with this supervisor today. This is absurd I will be taking my services elsewhere to a company that is compassionate about...
Read moreIt is Thanksgiving evening and the sales are on full blast. Unfortunately I had my mother with Alzheimer's is in need of a coat. She lives about an hour away. We had went tot he Jolly Holiday Lights and were leaving town and I saw that the store was open, so I thought rather than making the hour trip to Boone to pick her up again to get a coat, I would stop and see if we could find one that fits. I did, but since my mother will not leave her dog, we had him in the car with us and she was very concerned. The lines to check out were extremely long, about 45 minute wait to guess. I explained the situation to the manager and he let us go ahead in line once he saw my mother and how concerned and confused she was getting. I really appreciate the compassion and accommodations. I really was not thinking how crowded it would have been when I went into the store this day. It really could have turned out to be such a disaster for us, but since the employees showed such compassion, we were in and out with a warm coat for my mother. Thank you...
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