The Storage Mall Ludington — Local services in Amber Township

Liars looking to profit of other people's belonging. I'm sorry also Nickolas that you were lied to yes there are lights but only in the front section someone also tried to get in our unit. They don't know there own agreement and you can be sure that a pattern of lies and shady deals are what you will encounter. After having paying our bill ON TIME for a year we were late on payment by three days, like so many other people owning a business right now it is a struggle to keep afloat from the pandemic. After the first day you are late for a payment they disable your pin number so you can't get into the storage units main gate. We have asked for the lights outside or unit to be checked now for months..... MONTHS... It seems that this place is just a shady business with shady owners looking and waiting to profit off other...

We have pulled our stuff from this storage unit, because most of the time we was unable to get to your unit because of lack of mantince , the gate is always messed up and they plow a foot or more of snow and ice up against the units and they do not salt. It has been an ongoing issue ,even last fall the gate was always messed up ,still not fixed, now it's March an there is still the major problem of not being able to access our unit, an they have not done anything to make make it right to us they have told us many times we are not the only ones that are having this problem ,yet it is still not fixed months later, and no signs of an attempt to fix them . The lady that answers the phone says there is nothing she can do...

We had a positive experience with The Storage Mall - Ludington. Ashley, the property manager, was pleasant and courteous on the phone and promptly responded to any concerns. The units and property were well maintained. The only minor issue we encountered was accessing our storage unit after a heavy snowfall in the winter...but a small shovel...