Trains on Tracks LLC. — Local services in Amherst

I can't say enough good things about this business. The owner is perhaps the most ethical business owner with whom I have ever worked. He lives true to his professed standard of always putting the customer first.

We brought him a non-functioning Lionel engine a half hour before closing on Christmas Eve (desperate to have a train under the tree--per tradition). He greeted us graciously and, without hesitation, took it back to his workbench to tinker. Ultimately, the issue was deemed to be more involved than a quick fix would allow, but he worked faithfully on it and went ABOVE AND BEYOND to get it fixed for us, in spite of the complications. It is abundantly apparent that he loves what he does and is good at it, to boot. I am glad that we paid attention to the positive reviews that he received when choosing a place to service the engine. Trains on Tracks is recommended without reservation, and we will definitely be back! Our experience here reinforced our belief in the value of supporting...

Found a gem of a store - and a gem of a store owner in Ray. I needed some assistance in valuing a donation to a local charity (The Humane Society for Greater Nashua) and Ray took the time to look at what I brought, discussed condition, value and gave me suggestions on how to move forward with selling them. I left feeling confident about how to proceed and with a greater appreciation for the train collector. Ray was gracious with his time, his vast knowledge and his helpfulness. Thanks Ray for...

Came here to get a starter train set for my son. The store front itself is probably no bigger than 400sqft but Ray utilizes it to the fullest. He has a small 8x4 display in the front window of the store that showcases a few sets of trains. Ray has a a genuine love for his job and it shows in his ability to talk with his customers. Will definitely be back for more trains and...